Data Domain

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Veeam UI Displays Different Capacity Values When Data Domain Hard Limit Quota is Configured and Enabled.

This article describes the conditions that trigger the 'NVRAMHardwareFailure' alert on Data Domain systems and outlines the required resolution steps.

The default password for Data Domain Management Center may be required.

This article explains the support status, limitations, and recommended alternatives when considering MTree replication for the default "backup" MTree on Data Domain systems.

Frequently Asked Questions regarding End of Service Life (EOSL) for a Software or Hardware product or a revision

Taking snapshot on live DDVE / Backup a live DDVE VM.

This article explains how to delete an mtree that contains a vDisk pool when the "mtree delete" command fails.

This article provides a process overview for Data Domain Operation System (DDOS) upgrades on Data Domain Highly Available (HA) pairs.

This article explains how to correlate NetWorker sessions and save sets with Data Domain (DD) stream activity during backup, restore, and clone operations.

This article describes an issue in Data Domain Operating System (DDOS) version 7.8 that prevents downloading core dumps from the web interface.

This article helps troubleshoot an NTP daemon issue due to a mismatch of time or time zone between DD and the NTP server.

This article provides estimates on scheduling lead time when booking RPS upgrades.

Data Domain How to create sfs_dump per DD Boost mtree from the UI.

This guide explains what Dial Home is on Data Domain systems, what data it sends to Dell, and how each connection method and report type works. Expectations are set for how these automated reports speed issue detection, simplify support, and improve system‑health visibility.

Recommendations for network latency tolerance and configuration for NetWorker and Data Domain environments

This article explains the support, behavior, and limitations of using Low-Bandwidth Optimization with MTree replication on Data Domain systems.

This article describes NetBackup command‑line tools that are used to validate Virtual Tape Library (VTL) functionality during initial configuration or when troubleshooting potential device issues. These commands allow testing outside of the NetBackup UI to confirm device visibility, robot behavior, drive loading, and tape operations.

It is not possible for NetBackup to expire the backup files on the Data Domain that are no longer present in its image database. Import the backup files into NetBackup, and then expire the unwanted backups using NetBackup which deletes them from the Data Domain. This does not address how or why the files came to be in this state.

This article explains the error after trying to delete old backup files from disk, and how to recover from it.

After upgrading IDPA example model dp4400, ethVX fails to communicate, failing either backups or replication or cyber replication.

This article provides information about DD Boost global authentication and encryption which is taken from the latest up-to-date information from DD OS 7.13 boost documentation. In this guide, "PowerProtect DD System," "the protection system," or simply "the system" sees PowerProtect DD Series Appliances running DD OS 7.4 or later and earlier PowerProtect DD systems.

How to reset or regenerate certificates due to expiration (or misconfiguration).

The Health Alerts panel allows you to view messages from system services. This article discusses how to view and clear these messages.

Instructions for VTL configuration exporting.

Windows serve 2025 cifs shares fail to connect but all other previous versions of windows connect fine.

Data Domain Web UI reported "Mutual trust may have to be reestablished" in "Replication - Automatic - Summary" section, instead of current replication status.

Data Domain replication does not appear to be running due to other replication jobs using all the available streams.

This article describes the concept surrounding ProtectPoint backup performance in Data Domain (DD).

This knowledge base article explains how to safely move a Dell Data Domain system from one site to another. It covers premove validation, shutdown, postmove reconfiguration, and verification steps.