NetWorker Module for Databases and Applications

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

Log in to NMC fails with error "Keystore was tampered with, or password was incorrect"

Oracle database recovery fails when an administrator attempts a restore using NetWorker Management Console (NMC).

NetWorker Module for Microsoft (NMM) SQL Flat File Restore from Clone copy is not possible in the SQL plug-in UI.

This article explains how NetWorker Module for Microsoft (NMM) uses advanced encryption standard (AES) encryption for backups and restores.

NMM Basic Triage Guide - Log Collection Guide. This article provides a landing page for NMM Triage information and guidelines.

NMM Active Directory Granular backup fails on attribute msDS-ExpirePasswordsOnSmartCardOnlyAccounts. It results in an error.

A NetWorker Module for Microsoft (NMM) Exchange Granular Level Recovery (GLR), the ItemPoint UI fails to display the correct mailbox names if they contain a dash ("-"). This often results in mailboxes appearing missing, or having truncated display names.

NMMedi Backup Fails with error Path to uemcli executable not found. Windows Registry entry "UEMCLI_directory" not set

Creating NetWorker Module for Microsoft (NMM) SQL Client with New Client Wizard in NMC fails due to invalid credentials. The username is correct, and the password is correct and the user has required permissions.

This KB provides an alternative method for performing a VMware File Level Restore (FLR) which does not require an available vProxy appliance. This method can be used if the standard NetWorker VMware Protection (NVP) FLR process is failing, unsupported Virtual Machine's (VM) configuration, or Operating System. The steps outlined in this KB must be performed with the involvement of the NetWorker Backup Administrator, VM's System Administrator, and VMware Administrator.

This article provides information about the patch release updates to the Dell PowerProtect Data Domain (DD) OS, PowerProtect DD Virtual Edition (DDVE), PowerProtect DD Management Center (DDMC), DD BoostFS, and DD Boost for OpenStorage Release 7.13.1.0, 7.13.1.05, 7.13.1.10, 7.13.1.20, 7.13.1.25, 7.13.1.30, 7.13.1.40, 7.13.1.50,7.13.1.60 and 7.13.1.70.

This article provides a general overview of how VMware Virtual Machine (VM) backup levels and sizes that are reported in NetWorker when using the NetWorker VMware Protection (NVP) solution.

The NetWorker VMware Protection (NVP) solution is configured to perform Microsoft SQL Server backups using the MSVMAPPAGENT. The backup action was scheduled using the "Logs Only" backup level; however, the job immediately fails with "save level is invalid." This article demonstrates how to configure transaction log backups for SQL databases.

NetWorker Data Management Protocol (NDMP) saveset of PowerScale NAS with NDMP Multistreaming enabled, completes as "recoverable," but displays 0-Bytes size in the NMC user interface.

This article describes how to manually use the legacy 'jbconfig' command to configure a tape library in NetWorker.

This article describes how to configure MySQL/MariaDB version 10 for backups using NetWorker Module for Databases and Applications (NMDA) with Orchestrated Application Protection (OAPP). This version does not use standard MySQL Enterprise Backup (MEB) functions, requiring custom configuration steps.

On Windows operating systems, the NetWorker server and NMC upgrade from versions 19.12.x (or prior) to later releases may fail during the migration of the NMC PostgreSQL database to version 16.

Overview of vProxy logs and rsyslog configuration for log forwarding

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.

After upgrade to 19.8 or 19.9, all NetWorker storage nodes are cycling through "ready" and "not ready" state intermittently.

Cloning from Data Domain volume to CloudBoost volume starts, but never completes. Data transfer never begins. The job must be manually stopped.

When you export a Save Set Query report from NetWorker Management Console (NMC) to CSV and open it in Excel, the retention year may display as 19XX instead of 20XX." This behavior is caused by Microsoft Excel’s interpretation of two‑digit year values and does not indicate an issue with NetWorker.

NetWorker Snapshot Management (NSM) with Oracle RMAN rollback restore fails because rollback availability of safety check failed.

Sybase backups fail with the following error "Locale name "en_US.utf8" doesn't exist in your /sybase/GWP/locales/locales.dat file.

NetWorker VMware Protection (NVP) vProxy File Level Restore (FLR) mount operation fails for a Virtual Machine (VM). The error in the mount session log indicates: "SCSI ID 1/0/0/0 does not have a corresponding PhysicalDrive. One possible reason could be that the disks are connected in nonsequential SCSI slots."

NetWorker VMware Protection (NVP) vProxy Virtual Machine (VM) backups sit in "waiting to run" state for a prolonged period of time. There are no vProxy availability issues, communication between the NetWorker server and vProxies is successful. There are no alerts regarding vProxies being unavailable in the NetWorker Management Console (NMC),

Getting the below error when trying to connect nsrjb on the remote storage node. nsrjb: User xxx on "Remote_Storagenode_hostname" does not have "Operate Devices and Jukeboxes" privilege on "Networker_Server_hostname" Reset and inventory also gives the same error.

NetWorker: Bootstrap backup fails when saving the authentication database. Error: `nsrauthcasm' exited with code 1 Can't encode arguments.