NetWorker Module for Databases and Applications

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>

NetWorker Module for Microsoft (NMM) SQL VDI backups failed but available in SSMS UI to select for point-in-time restore.

This article provides a high‑level triage framework for quickly identifying and isolating issues in NetWorker NMSAP with Oracle environments. It helps administrators and support teams determine the problem domain, gather critical diagnostics, and accelerate resolution.

HOW-TO Guide to successfully prepare and configure NetWorker Module for Microsoft (NMM) to backup and restore Microsoft Office SharePoint Servers.

NetWorker Module for Microsoft (NMM) Hyper-V backups may fail immediately with an error indicating unsupported configuration due to duplicate Virtual Machine (VM) name.

How to purge Lotus Transaction log files from Domino Server.

NMMedi 19.11 user interface reports "No Target LUN is configured" for restore.

A NetWorker backup fails with error: cannot run save: Unknown action 2 requested. Rejecting request.

Oracle Database backups succeed with a single channel (NMDA default script) but fail with four channels due to Data Domain timeouts.

Two NMMedi ISB coherency groups are configured, one for Management and Business Intelligence (MBI) hosts and the other for Electronic Medical Record (EMR) hosts. Overlapping operations result in Integrated Server Backup (ISB) error "local_copy is not in NO ACCESS state."

Max database restore using NetWorker fails with error "encountered error -24920: The backup tool failed with 254 as sum of exit codes. The database request was canceled and ended with error -903 "

NetWorker Module For Meditech (NMMedi) credentials fail after Recover Point for Virtual Machines is upgraded to 6.0.x.

NetWorker Module for Microsoft (NMM) SQL Server Management Studio (SSMS) plug-in does not populate Files and file groups information for Cumulative Incremental backups.

Unable to install or upgrade NetWorker Management Console (NMC) server on a Windows host. The NMC install wizard shows "Unable to verify Authentication Server's hostname and/or port."

Log in to NMC fails with error "Keystore was tampered with, or password was incorrect"

Oracle database recovery fails when an administrator attempts a restore using NetWorker Management Console (NMC).

NetWorker Module for Microsoft (NMM) SQL Flat File Restore from Clone copy is not possible in the SQL plug-in UI.

This article explains how NetWorker Module for Microsoft (NMM) uses advanced encryption standard (AES) encryption for backups and restores.

NMM Basic Triage Guide - Log Collection Guide. This article provides a landing page for NMM Triage information and guidelines.

NMM Active Directory Granular backup fails on attribute msDS-ExpirePasswordsOnSmartCardOnlyAccounts. It results in an error.

A NetWorker Module for Microsoft (NMM) Exchange Granular Level Recovery (GLR), the ItemPoint UI fails to display the correct mailbox names if they contain a dash ("-"). This often results in mailboxes appearing missing, or having truncated display names.

NMMedi Backup Fails with error Path to uemcli executable not found. Windows Registry entry "UEMCLI_directory" not set

Creating NetWorker Module for Microsoft (NMM) SQL Client with New Client Wizard in NMC fails due to invalid credentials. The username is correct, and the password is correct and the user has required permissions.

This KB provides an alternative method for performing a VMware File Level Restore (FLR) which does not require an available vProxy appliance. This method can be used if the standard NetWorker VMware Protection (NVP) FLR process is failing, unsupported Virtual Machine's (VM) configuration, or Operating System. The steps outlined in this KB must be performed with the involvement of the NetWorker Backup Administrator, VM's System Administrator, and VMware Administrator.

This article provides information about the patch release updates to the Dell PowerProtect Data Domain (DD) OS, PowerProtect DD Virtual Edition (DDVE), PowerProtect DD Management Center (DDMC), DD BoostFS, and DD Boost for OpenStorage Release 7.13.1.0, 7.13.1.05, 7.13.1.10, 7.13.1.20, 7.13.1.25, 7.13.1.30, 7.13.1.40, 7.13.1.50,7.13.1.60 and 7.13.1.70.

This article provides a general overview of how VMware Virtual Machine (VM) backup levels and sizes that are reported in NetWorker when using the NetWorker VMware Protection (NVP) solution.

The NetWorker VMware Protection (NVP) solution is configured to perform Microsoft SQL Server backups using the MSVMAPPAGENT. The backup action was scheduled using the "Logs Only" backup level; however, the job immediately fails with "save level is invalid." This article demonstrates how to configure transaction log backups for SQL databases.

NetWorker Data Management Protocol (NDMP) saveset of PowerScale NAS with NDMP Multistreaming enabled, completes as "recoverable," but displays 0-Bytes size in the NMC user interface.

This article describes how to manually use the legacy 'jbconfig' command to configure a tape library in NetWorker.