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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
Unable to access item in Discovery Manager client 'A problem has occurred' is reported when selecting any item from the results set.
Updated: May 08, 2026
ID: 000183010
Discovery Manager exports are failing when the export destination is temporarily offline.
Updated: June 01, 2026
ID: 000053674
Discovery Manager exports fail after upgrade to 7.2.8 because the Discovery Manager Worker Service is not TLS 1.1 or 1.2 compliant.
Updated: June 01, 2026
ID: 000053688
Discovery Manager exports failing due to an issue in connecting to the SQL servers with SSL 3.0 registry key present on the Discovery Manager worker server.
Updated: June 01, 2026
ID: 000055105
Unable to find user in Address Book in SourceOne.
Updated: June 01, 2026
ID: 000055142
Unable to delete old searches in the Discovery Manager (DM) Console. Cannot delete a collection search containing items that are failed or copying to hold folder.
Updated: June 01, 2026
ID: 000055239
Users see rsProcessingAborted, rsErrorImpersonatingUser and rsLogonFailed errors opening SourceOne reports because their account lacks database permissions and the browser role on the report folder.
Updated: June 01, 2026
ID: 000171370
After installing SourceOne Email Management 7.2.SP4 Hotfix 1, Web Search and Discovery Manager only perform full‑text searches; logs on workers verify this behavior, caused by a software defect.
Updated: June 01, 2026
ID: 000167463
Discovery Manager shows that a "Search result may be incomplete" banner and error when searching InPlace Migration data; logs show deadlock insert failures (0x86041BD3) due to a software defect.
Updated: June 01, 2026
ID: 000168101
After installing hotfix 7.2.6.6229, Discovery Manager searches produce errors such as "failure committing inserted rows" and "could not find stored procedure 'InsertIntoResults'." The issue is caused by the required SQL update (62457.SQL) not being applied to the Discovery Manager database.
Updated: June 01, 2026
ID: 000167798
Running a SourceOne Discovery Manager search expression on an ElasticSearch index can produce incomplete results or error 0x86044109. The issue is that some queries are not translated to Elastic syntax.
Updated: June 01, 2026
ID: 000171269
SourceOne Discovery Manager 7.2 Service Pack 4 (SP4) client shows "Unable to connect to Discovery Manager Server" because a Redirect is configured for the DiscoveryManager and DiscoveryManagerWeb sites in IIS, to be disabled.
Updated: June 01, 2026
ID: 000167354
Searches in SourceOne Discovery Manager fail, showing "Job Batch Controller (JBC) has produced an unexpected catastrophic failure" and logs report a server‑database version mismatch, causing the failure.
Updated: June 01, 2026
ID: 000167208
SourceOne owner search not returning expected results for owner based search
Updated: May 27, 2026
ID: 000189025
SourceOne Management Console provides no option in Job Management to filter jobs based on the PST Discovery or PST Archive tasks types.
Updated: May 27, 2026
ID: 000185150
SourceOne Discovery Manager Exports do not resume processing after suspend and resume scripts are run.
Updated: May 27, 2026
ID: 000191871
SourceOne Email Management: How to create a Mapi profile when it says that it already exists.
Updated: May 27, 2026
ID: 000055298
To From and CC fields within SourceOne Discovery Manager are empty after search completed successfully.
Updated: May 26, 2026
ID: 000192148
Collection search incorrectly display folders as selected when "Search All Matter Folders" is used in the Discovery Manager thick client.
Updated: May 26, 2026
ID: 000181514
Not all the folders displayed under the "Executions" section gets printed while printing the summary of the collection search.
Updated: May 25, 2026
ID: 000198667
This article explains Dell guidelines on company administrator assignment.
Updated: May 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
Updated: May 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
Updated: May 23, 2026
ID: 000374126
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: May 19, 2026
ID: 000219292
Solaris OS file system backup fails after a few hours of execution with broken pipe errors.
80319:save: Aborting session channel connection (97) to XX.XX.104.92
Updated: May 19, 2026
ID: 000217740
Starting with Avamar 19.8 we have added a new parameter under mcserver.xml that can be used to modify the SMTP Port for CONNECTEMC EMAIL notifications. However, the SMTP Port used by default is 587.
Updated: May 16, 2026
ID: 000209863
Avamar - FLR fails: VirtualMachine Interface is NULL assist_restore error. ret: 157.
LoginGuest Failed. Ret: 67108908, Reason: Failed to get a property on the Virtual Machine object
Updated: May 14, 2026
ID: 000199988
Child job created by "File Delete - Historical" activity fails with "Dispatched Terminated" stated although all folders are successfully processed by the job.
Updated: May 13, 2026
ID: 000196388
Parent and child jobs created by "File Delete - Historical" activity do not get marked with "Failed" status if path that is defined in the activity becomes inaccessible.
Updated: May 11, 2026
ID: 000191017