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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 06, 2026
ID: 000205512
Unable to log in to NetWorker Web User Interface (NWUI) launched from the NetWorker server. "Failed to authenticate user administrator with the provided password on Authentication Server <server name>
Updated: January 16, 2026
ID: 000193323
On Windows operating systems, the NetWorker server and NMC upgrade from versions 19.12.x (or prior) to later releases may fail during the migration of the NMC PostgreSQL database to version 16.
Updated: April 08, 2026
ID: 000450024
Both Instant Recover and Virtual Machine Recover failed indicating the .vmdk is not found.
Updated: April 08, 2026
ID: 000220474
Overview of vProxy logs and rsyslog configuration for log forwarding
Updated: April 08, 2026
ID: 000323313
More than one override rule can be added which, in this case, conflicts with a newly requested NetWorker rule override.
Updated: April 08, 2026
ID: 000215655
RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions.
However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.
Updated: April 08, 2026
ID: 000423284
How to Set up an Advanced File Type Device (AFTD) in NetWorker to use a Common Internet File System (CIFS) path.
Updated: April 08, 2026
ID: 000080782
After upgrade to 19.8 or 19.9, all NetWorker storage nodes are cycling through "ready" and "not ready" state intermittently.
Updated: April 07, 2026
ID: 000222551
Cloning from Data Domain volume to CloudBoost volume starts, but never completes. Data transfer never begins. The job must be manually stopped.
Updated: April 07, 2026
ID: 000212771
When you export a Save Set Query report from NetWorker Management Console (NMC) to CSV and open it in Excel, the retention year may display as 19XX instead of 20XX." This behavior is caused by Microsoft Excel’s interpretation of two‑digit year values and does not indicate an issue with NetWorker.
Updated: April 07, 2026
ID: 000448058
NetWorker VMware Protection (NVP) backups fail for certain Virtual Machines (VM) fail. The error reported is "index out of range," indicating an internal processing or metadata handling issue that affects only specific VMs.
Updated: April 07, 2026
ID: 000031248
NetWorker Snapshot Management (NSM) with Oracle RMAN rollback restore fails because rollback availability of safety check failed.
Updated: April 07, 2026
ID: 000070687
How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
Updated: April 07, 2026
ID: 000221319
NetWorker VMware Protection (NVP) vProxy File Level Restore (FLR) mount operation fails for a Virtual Machine (VM). The error in the mount session log indicates: "SCSI ID 1/0/0/0 does not have a corresponding PhysicalDrive. One possible reason could be that the disks are connected in nonsequential SCSI slots."
Updated: April 07, 2026
ID: 000449759
NetWorker VMware Protection (NVP) vProxy Virtual Machine (VM) backups sit in "waiting to run" state for a prolonged period of time. There are no vProxy availability issues, communication between the NetWorker server and vProxies is successful. There are no alerts regarding vProxies being unavailable in the NetWorker Management Console (NMC),
Updated: April 07, 2026
ID: 000443663
Getting the below error when trying to connect nsrjb on the remote storage node.
nsrjb: User xxx on "Remote_Storagenode_hostname" does not have "Operate Devices and Jukeboxes" privilege on "Networker_Server_hostname"
Reset and inventory also gives the same error.
Updated: April 07, 2026
ID: 000293578
This Article describes a condition related to Dynamic World Wide Naming leading to device mismatches.
Updated: April 07, 2026
ID: 000084457
NetWorker: Save sets cloned to Cloud Tier are not marked as Transit after upgrade to NetWorker 19.11
This Article describes a defect detected in NetWorker which prevents newly-cloned save sets being marked correctly for migration to the cloud when using Data Domain Cloud Tier devices.
Updated: April 06, 2026
ID: 000308066
NetWorker: Bootstrap backup fails when saving the authentication database. Error: `nsrauthcasm' exited with code 1 Can't encode arguments.
Updated: April 06, 2026
ID: 000217686
This Article is intended to provide a simple baseline for desirable and standard networking tunables for NetWorker hosts.
Updated: April 06, 2026
ID: 000218894
How to configure a distributed file system backup using multiple windows clients using filesystem-dynamic backup method.
Updated: April 06, 2026
ID: 000227054
"Resource Does not Exist" - Pop ups on NMC UI. Backup and restore fails with the specific open for the Workflow.
Updated: April 06, 2026
ID: 000031101
During ProtectPoint restore using NetWorker Snapshot Management (NSM), the restore fails with error.
Updated: April 06, 2026
ID: 000052094
NMCDB backups failed 19240: savepsm: Failed to get the NetWorker Management Console install directory.
Updated: April 06, 2026
ID: 000207282
NetWorker Module for Microsoft (NMM) SSMS tool launching in SQL Management Studio error "Current user does not have required permissions to run backup and restore operations. Relaunch the application with a user that has local administrative privileges."
Updated: April 06, 2026
ID: 000213014
NetWorker Module for MEDITECH - ISB jobs are creating permanent snapshots and volumes on Dell Compellent. This may eventually fill-up space on Dell Compellent.
Updated: April 06, 2026
ID: 000218840
One or more VMware Virtual Machines (VM) fail to perform NetWorker VMware Protection (NVP) backups. The backup error returned is HTTP Status code 401 "failed to download config file"
Updated: April 06, 2026
ID: 000316053
NetWorker is configured with an external authority resource: either Lightweight Directory Access Protocol (LDAP) or Microsoft Active Directory (AD). External user logins fail with HTTP 404 "Make sure that the server is running."
Updated: April 06, 2026
ID: 000316897
NetWorker 19.13.0.0 or 19.13.0.1 report "Access Denied" when attempting to change the Administrator password from the NMC or authc_mgmt command.
Updated: April 06, 2026
ID: 000449235