Dell EMC Unity XT 680F

Dell Unity software reports error in Unisphere when an internal SSD is fully worn; however, there are no reported Alerts or dial home errors.

Unity 5.3 Seahawk brings some significant changes to the Unity product that will affect every customer. In the Seahawk release, the online drive firmware upgrade is periodically run on a physical Unity system to upgrade outdated drives.

After Windows update Windows server can no longer connect to event logs exported from NAS servers on Unity

This KB details the Management account roles on the Dell Unity and Dell Unity XT systems.

This article explains how to address or order a failed drive in a Dell Unity system for SymptomCode: Neo14:60258 (User Correctable)

Alert 14:38005a is generated when using SupportAssist. The SupportAssist metadata partition has less than xx% of its drive space left. Your SupportAssist function may be affected.

This article describes the errors that are displayed when attempting to join a NAS server to an Active Directory domain (User Correctable)

Some security audit tools may report that a Unity NAS server does not regularly change its computer account password. By default, the Unity NAS server does not change its computer account password regularly. Windows computers change their machine account password every 30 days. (User Correctable)

Attempts to configure LACP results in error: Failed: The system was unable to change the link aggregation settings. This may have occurred because of memory fragmentation. Consider rebooting the relevant SP. (Error Code:0x6000dfc)

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

This KB describes one of the causes of SupportAssist configuration failures.

Newly added users are unable to access share in a multiprotocol file system.

This KB explains how to manage VNX's unisphere using an LDAP user

The Pre-Upgrade Health Check (PUHC) script fails. The tar reports 'This does not look like a tar archive' and header errors, caused by the browser incorrectly decompressing the tar.gz file.

This KB describes one of the causes of the 0x900a008 error when creating an NFS share.

Is LLDP supported on a Dell Unity array?

This article discusses whether Unity is susceptible to CVE-2026-20833.

When a system drive fails in a traditional pool, a hotspare is used to copy customer data luns. Once the system drive is replaced, the system drive does not become available as a hotspare. This could lead to a hotspare rule failure as there is one less hotspare available.

When we cancel a pool expansion job using UEMCLI, the storage reports that the action was completed successfully although the operation continues in the background. This behavior is corrected in OE 5.1.

Under certain out-of-space conditions, an upgrade to 5.1 may trigger file system offline or rolling SP reboots.

When performing a Pre-Upgrade Health Check (PUHC) on Unity OE 5.1 or later code, it may report an error: dm::check_if_user_root_fs_has_enough_space_1

After upgrading Unity some administrative issues regarding the VMFS datastore can be noticed. 1. Failure or partial failure adding or removing datastore access to ESXi hosts through Unisphere. 2. From vCenter, it is not possible to see datastore name changes made from Unisphere.

Customers receiving daily alerts that their support contract is about to expire even after renewing the support contract. (Dell Correctable)

Unisphere event log, SNMP, and remote syslog are not updated.

This article discusses the method to get the file fullname path when you have the version 8.3 shortname path.

Unity system dials home with a neo14:601f5 error.

Unity arrays running 5.3.0.0.5.120 code with SupportAssist enabled may experience an SP panic after being up for approximately 2 months with a two SCG configuration or after approximately 4 months with a single SCG configuration, or direct connect.

When uploading text files to Unity's FTP server, file formatting may become invalid due to the difference between Windows and Unix/Linux end-of-line (EOL) characters. Windows uses two characters, CR+LF while Unix/Linux only uses LF. By default, Unity's FTP server uses ASCII transfer mode and since Unity uses a Unix/Linux base, all EOL characters are converted to LF. This makes files appear to be broken when read from a Windows client. To avoid this behavior, files should be uploaded using bin transfer mode. This makes sure the file is transferred "as is" with no changes. This may also be helpful when transferring image, audio and video files as they also require binary mode to avoid corruption.

It has been observed that some Solid-State Drive (SSD) models may have their End-of-Life (EOL) flag set after accumulating a total power-on time of approximately 6.8 years or more. This flag indicates that the drive has reached the end of its expected lifespan and may no longer be supported or guaranteed to function reliably.

SPCv controller can hang in PHY_STOP (Physical Layer Stop) command with IOs. This can cause the SPCv controller to crash causing SP panic.