PowerEdge XE9685L

This article provides information about the LIC008 error seen when importing the IDRAC License.

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

This article provides information about how to boot past the Driver Health Manager Screen.

Dell PowerEdge Server BIOS remediation is available for a Time-of-check Time-of-use (TOCTOU) Vulnerability that could be exploited by malicious users to compromise the affected system.

This article provides information about the VLT0204 error code and guidance.

Dell PowerEdge Server remediation is available for Dell AMD-based PowerEdge Server Vulnerability that could be exploited by malicious users to compromise the affected systems.

It’s a common misconception that if a PowerEdge server fails to boot, doesn’t complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.

Storage components may not be displayed, or the status may appear as Unknown after upgrading iDRAC9 firmware to version 7.20.60.50 or 7.20.70.50.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

Downstream Port Containment event may show up in the life cycle log and kernel logs when hot removing NVMe drives from a PowerEdge XE9780/XE9785.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.

Guidance on how to use the iDRAC Direct feature on the PowerEdge XE9780 system.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

This article explains how to create a Virtual Disk using the System Settings menu.

The "Predictive failure reported for disk x" error continues to be logged every 24 hours, even after the identified drive has been replaced. The issue only affects drives connected to PERC Controllers in RAID configuration.

To ensure optimal performance and stability for your Dell system, be aware of the latest updates available for the drivers and firmware. There are several systems to do this as explained in the article below.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

This article provides information about how to troubleshoot PCIe devices that are not being detected correctly.

Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.

This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.

When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

This article provides a brief introduction to the Intel® VROC and describes how to configure it on Dell PowerEdge servers.

This article provides information about how to obtain iDRAC licenses from MyAccount (Formerly Dell Digital Locker).

Fan speed oscillates from 8% to 100% in 15G and 16G PowerEdge systems after updating iDRAC to version 7.20.10.05.

DSA-2020-145: Dell EMC Server Platform Security Advisory for the 2020.1 Intel Platform Updates (June 2020) - CVE-2020-0528, CVE-2020-0529, CVE-2020-0545