CloudIQ

戴尔 AIOps（以前称为 CloudIQ）是一款基于云的应用程序，可对您的戴尔 IT 基础架构进行简单、主动的监视和故障处理，包括与 VMware 的集成。该应用程序利用机器学习，通过智能、全面的预测性分析，主动监视和衡量服务器、存储和交换机的整体运行状况。 对于有效 ProSupport（或更高级别）合同下的戴尔产品，戴尔 AIOps 免费提供。

Dell OpenManage Enterprise Dell AIOps Infrastructure Observability（以前称为 CloudIQ）插件程序使您能够配置 OpenManage Enterprise 控制台与 Dell AIOps Infrastructure Observability 之间的连接。AIOps Observability 是戴尔基于云的基础架构 AIOps 管理控制台，也是一套包含 Application Observability 和 Incident Management 在内的更广泛解决方案的组成部分。OpenManage Enterprise AIOps Observability 插件程序使用 Dell Connectivity Service 安全地传输资源清册、运行状况、警报和指标信息，并接收所选设备的说明。此信息会定期发送到戴尔安全门户进行处理，以便 AIOps 基础架构可以监视、分析、报告和操作。

本文介绍了使用戴尔支持页面打开服务请求 （SR） 的过程。 快速获取有关您的戴尔设备的帮助。不再需要等待。不再有技术难题。 戴尔让您可以轻松地修复问题、安排维修或获得支持，只需从您的设备或我们的支持网站即可。

设置访问组以控制您的团队可以看到的位置和资产，确保您的帐户安全且井井有条

How to install and register the Cloud IQ Plug-in for OpenManage Enterprise.

Dell AIOps Collector remediation is available for use of default credentials that could be exploited by malicious users to compromise the affected system.

Total Capacity data for ME Storage in CloudIQ sometimes differ from what is seen in ME Element Manager.

This issue is seen when the audit logs are getting filled for the switches, receive notification email alerts from the switches, or when any switch is idle for some time and no events are generated.

The OpenManage Enterprise plugin for CloudIQ stops sending data to CloudIQ.  The following error in the OpenManage Enterprise transfer logs is seen: "Unable to process the file transfer because of an error in communication to the Dell Connectivity Services."

CloudIQ displays "Ports with Errors" within the Monitor > System - Performance/Networking page for Connectrix

SupportAssist has been enabled, however, key exchange cannot happen with Dell endpoint servers until the administrator enters the access key and PIN. Follow the guidance below to generate the access key and PIN.

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

CloudIQ Cybersecurity report continues to identify PowerEdge device risk level as high for Secure Boot even after enabling on the target system.

With the migration of Metrics Browser to Reports Browser, the Go To All Metrics Button has changed to Create Report.

The above error may occur when a CloudIQ Collector is being configured to an integrated gateway.

Update job fails due to connectivity migration issue when upgrading VxRail to 7.0.350 or above.

本文提供了使浏览器信任 VxRail Manager 证书的几个选项。

客户报告在 CloudIQ 中未收到来自 Unisphere for PowerMax 的性能数据。

本知识库文章提供了 CloudIQ 预检查/下载/更新操作的错误消息和建议解决方案的常见列表。

CloudIQ supports storage, storage area network, data protection, hyperconverged, and converged system products.

戴尔连接服务问题导致 CloudIQ 中出现 OpenManage Enterprise （OME） CloudIQ 插件程序运行状况问题。

This article explains about the 'privilege check failed' warnings in the vSphere event log and how to suppress them

Isilon/PowerScale not visible within "Metric Browser."

APEX AIOps Infrastructure Observability is a cloud-based application that leverages machine Learning to proactively monitor and measure the overall health of the Dell Technologies infrastructure through intelligent, comprehensive, and predictive analytics. This article steps through the requirements to enable APEX AIOps Infrastructure Observability on Dell Networking PowerSwitch systems.

Users must be a AIOps Admin to assign certain roles in AIOps. Some examples include the ability to assign Cybersecurity roles to an AIOps user for access to the Cybersecurity feature and to provide AIOps Advanced roles to provide access to Integrations such as Webhooks.

CloudIQ Assets are showing as not connected within the connectivity page even though they are connected and collecting data.

戴尔的 AIOps 收集器是一种虚拟机 （VM），可从 VMware、Connectrix 和 PowerSwitch 环境收集数据并将其传输到戴尔的后端系统。它的默认规格为 1 个 vCPU、8 GB 内存和 10 GB 磁盘空间，用于分析和支持。开发已锁定收集器，并且不允许通过 SSH 进行远程访问，因此端口 22 保持关闭状态。

How to troubleshoot Dell SC health score issues within CloudIQ.

CloudIQ: How to add or remove a user from CloudIQ.

This article describes the onboarding process for PowerFlex Systems to Dell AIOps.