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戴尔为我们的许多硬件系统提供了客户可更换部件 (CRU) 计划。CRU 计划允许客户更换指定的硬件组件。有关为特定硬件系统指定为 CRU 的硬件组件的列表，请转至戴尔保修和维护页面。
更新: 六月 23, 2026
ID: 000187496
如果执行时间超过 60 秒，通过 System Manager 发出的 DLm 命令可能会返回消息“Could Not Run Command on VTEn”（无法在 VTEn 上运行命令）。
更新: 五月 13, 2026
ID: 000195373
本文介绍了使用戴尔支持页面打开服务请求 （SR） 的过程。
快速获取有关您的戴尔设备的帮助。不再需要等待。不再有技术难题。
戴尔让您可以轻松地修复问题、安排维修或获得支持，只需从您的设备或我们的支持网站即可。
更新: 八月 29, 2026
ID: 000132371
Isilon/PowerScale 节点死机
更新: 七月 20, 2026
ID: 000194064
许可证文件安装失败，出现错误：RC 3：在上传的许可证文件中未找到新的有效功能。用户可能必须先删除旧许可证文件，然后上传新许可证文件。
更新: 七月 13, 2026
ID: 000081163
This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.
更新: 六月 10, 2026
ID: 000183044
本文介绍如何查找打开戴尔存储和数据保护硬件产品的服务请求或支持案例所需的序列号、产品 ID 或产品序列号标签 （PSNT）。
更新: 六月 05, 2026
ID: 000021638
This article explains Dell guidelines on company administrator assignment.
更新: 五月 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
更新: 五月 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
更新: 五月 23, 2026
ID: 000374126
观察到 SK Hynix PE8010 和 PE8030 NVMe M.2 驱动器报告 PDR3 事件代码和故障状态。
更新: 五月 21, 2026
ID: 000225181
This article provides a quick check on the Data Domain to see if the Disk Library for Mainframes (DLm) is configured. From the Data Domain (DD) Command Line Interface (CLI) or ASUP output, perform a string search on 'dlmconfig' which is a decent DLm indicator. DLM PSNT and Serial number can possibly be found as well.
更新: 五月 19, 2026
ID: 000218717
DLMHOST started task sample JCL from older versions specifies EOL console name parm.
更新: 五月 18, 2026
ID: 000216398
Command processor job completes but has no output
更新: 五月 17, 2026
ID: 000211934
Error message "Failed to find a key related to the certificate" received when uploading server certificate PEM file using DLm System Manager (DSM).
更新: 五月 16, 2026
ID: 000210189
How to use DLMSCR with Control-M Tape
更新: 五月 16, 2026
ID: 000209783
Customer receives SNMP alerts even thought they are disabled during an upgrade.
更新: 五月 16, 2026
ID: 000206200
VTE1 DLMF:DLmV0994E: Required service (dlmaut) failed - dial home
更新: 五月 16, 2026
ID: 000206197
DLm0045E error is issued when the /lockfs/LOCK NFS mount point is unavailable for a short period of time.
For DLm and Data Domain solutions, this alert may be issued for a Data Domain file system restart, panic, or failover event.
更新: 五月 15, 2026
ID: 000204852
A tape that is created with either an explicit retention period of zero days or with no retention period specified, using a DLm Device with Data Domain Retention Lock (DDRL). The request is not honored by the DLm solution, and instead, a longer retention period is applied depending upon the storage retention lock dates specified.
更新: 五月 15, 2026
ID: 000204108
DLm units upgraded to 5.3.x with more than 100 NFS mount points on a single virtuent instance may encounter degraded performance. Upgrade to DLm 5.4.0.4 or later.
更新: 五月 14, 2026
ID: 000200397
Vary tape drives offline at the mainframe, power down the VTEs, then the storage arrays. Power on in reverse order.
更新: 五月 14, 2026
ID: 000199338
由于在 VMAX AFA 250F/PowerMax 2000 系统上执行内存 DIMM 故障修复活动时发现的一个问题，建议在要完成的故障修复活动之前安装 SymmWin 增强修复 598181，以避免潜在的影响情况。
更新: 五月 13, 2026
ID: 000198503
A slow mount condition caused the mainframe to unready the DLm device, this can hang the job or orphan the tape mount. See partner notes for additional information.
更新: 五月 13, 2026
ID: 000198155
CloudIQ 结合了主动监视、机器学习和预测性分析，因此您可以快速采取行动并简化本地基础架构和云中数据保护的操作。
更新: 五月 13, 2026
ID: 000198149
DLm Guaranteed Replication may not be causing or contributing to a job with a S522 abend.
更新: 五月 13, 2026
ID: 000196766
DLm FICON selective reset, or system reset flood may hang the VTE FICON driver.
更新: 五月 13, 2026
ID: 000196560
Enabling Guaranteed replication causes all tape mounts to the affected drives to hang.
更新: 五月 12, 2026
ID: 000195052
DLm: vtd application time is not synced to DLm VTE time
更新: 五月 12, 2026
ID: 000192254
Numerous DLm0642E messages during DLm ERASE activity at DLm code level 5.4.0.0 may cause threads to stop responding, requiring a restart of the Virtuent application. Issue is fixed in DLm 5.4.0.1 and later code.
更新: 五月 11, 2026
ID: 000191670