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本文档重点介绍 Dell Technologies 企业和数据中心基础架构产品的最低代码版本、建议代码版本和最新代码版本。戴尔会仔细评估和监控代码部署数据，以确保产品版本符合我们严格的期望，从而为客户提供可靠的产品和解决方案。

此运行状况检查工具旨在对针对 DDVE 系统报告的常见和性能问题进行分类。

PowerProtect 数据保护系列：Protection Storage Data Domain：安全专员帐户解析路径

确定文件系统清理计划并设置计划

DD enforces stricter FEC validation during interface configuration; errors originate from DD, not Cyber Recovery (CR). CR (by 'securecopyanalyze') only triggers validation, while DDOS enforces it. FEC is unsupported on some Intel NICs (for example, X710-T4L), so code must ignore registry FEC settings.

How to reset or regenerate certificates due to expiration (or misconfiguration).

This article outlines the procedure for performing an offline firmware update on Aries-KP model drives (HUS72604CLAR3000 and HUS72604CLAR4000) from version N9C0 to NE70.

带有英特尔卡接口链路的 Data Domain 可能会中断，tx_timeout恢复不成功，设备处于不可恢复的状态。

A daily SupportAssist alert may be generated on Data Domain systems at 08:00, reporting: Error communicating with ESRS gateway This alert is caused by the am_email.sh script invoking connectemc_send during the SupportAssist alert-summary process. As a result, the system generates HTTP 401 errors and raises the ESRS gateway communication alert.

本知识库文章介绍了 Data Domain 操作系统的兼容性和闰秒事件就绪性。它还涵盖了已验证以确保正确处理 Data Domain 环境中的闰秒调整的常见问题。

After upgrading DDOS, receive the error "Default authentication mode for DD Boost clients does not provide over-the-wire encryption."

Access detailed installation, upgrade, and maintenance guides for Dell PowerProtect and Data Domain hardware, including models DD6300, DD6900, DD9900, and more

This article provides a clear, model‑by‑model breakdown of the recommended BIOS and iDRAC firmware versions for each supported DDOS release across the DD series platforms. It is designed to help you quickly confirm which firmware levels align with your system’s DDOS version, reduce compatibility issues, and ensure that your environment stays stable, secure, and fully supported. Use the tables below to find the right BIOS and iDRAC versions for your specific DD model in seconds.

Dell PowerProtect Data Domain systems provide two CLI commands to diagnose system health: system health check (DDOS 8.4.0 and later) for combined hardware and software diagnostics, and support healthcheck hardware (DDOS 7.10.1.40 and later) for hardware-only diagnostics. Both commands evaluate component status, report failures, and provide recommended remediation steps. This article explains how to run each command, interpret the output, and manage the proactive health check schedule.

Upgrading DDOS affects not only the PowerProtect DD/Data Domain system, but also every application, plug‑in, client, and protocol that interacts with it. This guide walks you through how to use E‑Lab Navigator to confirm compatibility before upgrading DDOS, with examples for each protocol and integration. This article is written for clarity and practicality, so you can confidently validate your environment and avoid upgrade‑related outages.

This article describes how to avoid panic with the Encryption Key rotation policy if the Low Bandwidth Optimization (LBO) option is enabled for replication and how to enable automatic key rotation without file system restart.

This article describes NetBackup command‑line tools that are used to validate Virtual Tape Library (VTL) functionality during initial configuration or when troubleshooting potential device issues. These commands allow testing outside of the NetBackup UI to confirm device visibility, robot behavior, drive loading, and tape operations.

本指南旨在帮助客户对邮件服务器问题进行故障处理。

On systems with Long-Term Retention/Cloud Tier (LTR/CT) configured, the cloud profile may stay in "Disconnected" status even after resolving the capacity issues with the cloud provider.

在运行 DDOS（7.10.1.40 或更高版本）时，Data Domain sysadmin/SO 密码重置不再需要支持人员干预。密码重置令牌将发送到注册的电子邮件地址。将令牌复制到受支持的 USB 驱动器，将其插入系统，然后以 sysadmin 或安全专员身份登录以重置密码。

主机证书允许浏览器和应用程序在建立安全管理会话时验证 Data Domain 系统的身份。默认情况下，HTTPS 处于启用状态。系统可以使用自签名证书或从受信任的证书颁发机构 （CA） 导入的证书。本文介绍如何在 Data Domain 系统上检查、生成、请求、导入和删除 HTTP/HTTPS 证书。

Starting with Data Domain releases from April 2026, updates have been introduced to iDRAC operator user behavior as part of Dell’s ongoing security enhancements. These updates help protect your system by preventing prolonged or unauthorized privileged access, while continuing to ensure full supportability. When maintenance that requires elevated access is necessary, Dell Support follows established and approved procedures and returns the system to a compliant and secure state once the work is complete.

当 https 或“ca trusted-ca”证书在 Data Domain 上过期时，会在尝试访问 Web UI 时导致问题。 生成新证书可解决此问题。

升级到 DD OS8.6 后，系统反复发布“New DD OS version available for upgrade”警报;当版本元数据更改时，警报逻辑会重新发布，这是一键式升级的副作用。

本文提供当前 PowerProtect Data Domain 操作系统 （DDOS） 版本的下载链接和状态信息，包括功能和长期支持 （LTS） 版本。它还概述了升级注意事项、文档参考和支持的平台。

本知识库文章在一个整合位置提供了有关 Data Domain 静态数据加密 （DARE） 的常见问题 （FAQ），以便于参考。

临时 UDP 端口范围使用情况。

本文档旨在帮助识别错误或故障并提供解决方案路径。

本文回答有关 Data Domain 许可的常见问题，包括电子许可 （ELMS）、许可证管理和使用 Software License Central 进行部署。

本文介绍如何将部署在 AWS 云平台中的 Data Domain Virtual Edition （DDVE） 设备的 AWS Elastic Block Store （EBS） 卷从 gp2 迁移到 gp3 类型。