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This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
更新: 四月 19, 2026
ID: 000132371
This article explains the conversion from Open Server Manager to iDRAC10.
更新: 九月 15, 2025
ID: 000240160
Dell Open Server Manager （OSM） 可能会记录警告事件，指示 Baseboard Management Controller （BMC） 服务在 OSM 重新启动期间未正常退出。
更新: 七月 15, 2025
ID: 000226278
修正错误或警告条件后，Dell Open Server Manager （OSM） 运行状况汇总保持严重状态。
更新: 七月 14, 2025
ID: 000226514
Servers with Open Server Manager (OSM) firmware installed on the Baseboard Management Controller (BMC) instead of iDRAC firmware do not include embedded Enhanced Pre-boot System Assessment (ePSA) diagnostics in the LifeCycle Controller.
更新: 五月 20, 2025
ID: 000226505