OpenManage Enterprise APEX AIOps Observability

在升级后任务期间，如果有任何非规范 IP 范围条目，则 IP 范围的应用将失败。这会导致 IP 表恢复停止，从而导致 Web 用户界面无法再访问。

成功完成到版本 4.6.0 的升级后，轻量级目录访问协议 （LDAP） 用户无法登录。从应用程序>用户检查目录服务配置时发现缺少 LDAP 配置。

本文介绍了使用戴尔支持页面打开服务请求 （SR） 的过程。 快速获取有关您的戴尔设备的帮助。不再需要等待。不再有技术难题。 戴尔让您可以轻松地修复问题、安排维修或获得支持，只需从您的设备或我们的支持网站即可。

AIOps tenant portal is missing or showing old inventory data for a managed device. Reviewing the transfer log from the Dell AIOps plugin page within the OpenManage Enterprise console shows the inventory transfer log as failed. The status message shows 'Data transfer failed because the services are busy.'

Information about servicing and troubleshooting issues in your Dell PowerEdge Rack and Tower servers' hardware and System Management tools

Dell OpenManage Enterprise Dell AIOps Infrastructure Observability (formerly CloudIQ) plugin enables you to configure connectivity between OpenManage Enterprise console and Dell AIOps Infrastructure Observability. AIOps Observability is Dell's cloud-based infrastructure AIOps management console and is part of a boarder solution incorporating Application Observability and Incident Management. The OpenManage Enterprise AIOps Observability plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information and receive instructions for selected devices. This information is periodically sent to a Dell secure portal for processing so AIOps Infrastructure can monitor, analyze, report, and action.

How to install and register the Cloud IQ Plug-in for OpenManage Enterprise.

2026 年 1 月发布的 OpenManage Enterprise 版本 4.6.0 不再支持上传使用 SHA-1 安全哈希算法的 Web 服务器证书。这包括叶证书或链中的任何证书颁发机构证书。

在 OpenManage Enterprise （OME） 版本 4.7 上升级插件程序后，模型上下文协议 （MCP） 服务将卡在重新启动循环中。从文本用户界面 （TUI） 访问设备状态时，显示服务处于“正在激活”状态。

Dell Connectivity Client for PowerEdge is a lightweight software plug-in installed on the integrated Dell Remote Access Controller (iDRAC). As of December 2024, DCC is factory installed on the iDRAC of Dell PowerEdge 15th, 16th, and 17th generation servers.

An issue has been identified where after upgrading to OpenManage Enterprise 4.4.0 the web user interface (UI) is no longer accessible. The web UI looks to be stuck on 'Installing the packages' or 'Loading…Services are starting up' or 'Some or all of the services are down.' Monitoring the operating system start from the virtual console shows that the Docker Application Container Engine service fails to start.

This is the latest version of the Dell OpenManage Enterprise 4.1 Support Matrix.

After the release of OpenManage Enterprise version 4.0, the Console and Plugins windows shows a message 'NO COMPATIBLE VERSIONS AVAILABLE' for plugins that are not installed.

版本 3.8.x、3.9.x 和 3.10.x 中的控制台和插件窗口显示一条消息，指出此插件不符合最低安装要求。

This is the latest version of the Dell OpenManage Enterprise 4.0.x Support Matrix.

OpenManage Enterprise (OME) Services plug-in may not show a device, or the device is in staging status.

Dell License Manager 1.7 不适用于 16G APOS SKU

This article covers the process of collecting debug logs from OpenManage Enterprise 3.9 and later.

适用于 CloudIQ 的 OpenManage Enterprise 插件程序停止向 CloudIQ 发送数据。  在 OpenManage Enterprise 传输日志中显示以下错误：“由于与 Dell Connectivity Services 通信时出错，无法处理文件传输。”

CloudIQ Cybersecurity report continues to identify PowerEdge device risk level as high for Secure Boot even after enabling on the target system.

按照本文中的说明将 PowerEdge 服务器载入 Dell AIOps。

如果由于 >60% 的磁盘使用率导致从 1.16.1/1.16.2 自动升级失败，请将 Dell CloudIQ Collector vApp 升级到 1.17.1;清理 Docker 容器、映像、日志、XFER（传输）文件、检查服务、通过 UI（用户界面）上传 Cloudiq-1.17.1.000R.tar.xz。

APEX AIOps 可观测性 （CloudIQ） 用户必须使用经验证的企业支持企业帐户才能访问 Dell APEX AIOps 可观测性服务。 首次使用的用户必须先完成帐户注册过程，然后才能获得访问权限。

介绍如何安装和注册 OpenManage Services 插件程序的系统管理作说明文件。

本文介绍如何在 OpenManage Enterprise 中启用现场服务调试以进行高级故障处理。

Perform the following steps to deregister unused OpenManage Enterprise (OME) appliances from Dell Connectivity Service (DCS).

Systems Management How to Document that Covers How to Install and Register the OpenManage Cloud IQ Plug-in.

本文章提供使用iDRAC9 Web创建磁盘阵列提示"STOR042指定属性的值不受支持"的说明。