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了解如何在戴尔设备上使用 iDRAC9 和 iDRAC10 创建和导出 SupportAssist 收集。使用此分步指南解决技术问题。
更新: 九月 04, 2026
ID: 000126308
戴尔为我们的许多硬件系统提供了客户可更换部件 (CRU) 计划。CRU 计划允许客户更换指定的硬件组件。有关为特定硬件系统指定为 CRU 的硬件组件的列表,请转至戴尔保修和维护页面。
更新: 六月 23, 2026
ID: 000187496
配备 Dell Micron 7500 NVMe 固态硬盘的 PowerEdge 服务器可能会表现出较高的风扇 RPM 速度。
更新: 九月 03, 2026
ID: 000350914
如果 LifeCycle Controller (LCC) 已启用,但在开机自检过程中菜单中缺失它,则您可能需要导入 iDRAC 许可证才能再次启用它。
更新: 九月 03, 2026
ID: 000205309
This article provides information about how to disable C-States and C1E on a PowerEdge Server.
更新: 九月 02, 2026
ID: 000135039
This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.
更新: 九月 02, 2026
ID: 000129559
This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.
更新: 九月 02, 2026
ID: 000128677
SR-IOV - 升级到 BIOS 版本 2.14.1 后,网络接口控制器 (NIC) 虚拟功能 (VF) 可能会失败。
更新: 九月 01, 2026
ID: 000228343
戴尔 Samsung 串行连接 SCSI (SAS) PM1653 和 PM1655 固态硬盘可能会报告过多的感知键故障 0x3、0x11、0x0 或 0x4、0x29、0x4。这些故障可能会导致意外的驱动器问题。
更新: 九月 01, 2026
ID: 000222201
以下文章是一种解决方法,PowerEdge用于从一些版本的 iDRAC 的关键日志条目“SWC5008 由于硬件错误情况,无法访问前 LED 面板”恢复系统。
更新: 九月 01, 2026
ID: 000205597
Micron 5x00 Series SSDs may experience read/write performance degradation after reaching approximately 65,535 power-on hours (POH), which equates to roughly 7.5 years of operation. This issue affects performance only and does not result in data loss or drive failure.
更新: 八月 31, 2026
ID: 000464492
Toshiba AL15SE 硬盘可能会进入驱动器未就绪 (DNR) 状态,并报告与检测代码 04-4C-91、04-4C-95、04-4C-E0 或 04-44-82 相关的重复寻找重试。
更新: 八月 28, 2026
ID: 000495316
Samsung PM9D3a and PM9D5a NVMe SSDs used in PowerEdge servers lack support for the Security Protocol and Data Model (SPDM), causing SPDM‑related features to fail.
更新: 八月 27, 2026
ID: 000459691
This article details step-by-step procedures to enable suppression of ESXi alarms on TPM when Secure Boot is not enabled on ESXi.
更新: 八月 27, 2026
ID: 000312040
PowerFlex Manager: RKE2 upgrade fails repeatedly due to "405 Not Allowed" error while creating the upgrade payload
During the PowerFlex Management Platform (PFMP) upgrade, the process fails repeatedly, looping at the point of creating the upgrade payload folder in the http-share. The failure occurs with an HTTP 405 Not Allowed error.
更新: 八月 26, 2026
ID: 000261179
This article describes a cause for hostd service on ESXi to be non-responsive, and cause the server to become unresponsive to management operations from vCenter. The particular scenarios where this happens is when NFC operations such as backup or replication jobs are performed on disks with an IO filter attached.
更新: 八月 26, 2026
ID: 000219067
This article explains how to perform the WSFC conversion at a high-level. It also covers converting an Oracle RAC environment from RDMs to shared VMDKs on NVMe/TCP, even though Oracle RAC does not require SCSI3‑PR. Oracle RAC can run on an SDC‑based VMFS datastore, but because PowerFlex does not support Clustered VMDK on SDC‑based VMFS, SCSI3‑PR‑dependent applications cannot use that configuration. Oracle RAC explanations are also high-level.
更新: 八月 26, 2026
ID: 000417124
This article explains an issue where the keycloak-0 pod reports a health check failure due to database connectivity problems caused by an incorrect DNS configuration. This issue impacts authentication services managed by keycloak
更新: 八月 26, 2026
ID: 000261288
This knowledge article describes how to set up a Bring Your Own (BYO) Linux PowerFlex Management Platform (PFMP) for Appliance Deployment with PowerFlex 4.x.
This environment is only supported using a Request Process Qualification (RPQ) approval.
更新: 八月 26, 2026
ID: 000216278
SupportAssist 停止工作,状态显示:
配置远程访问服务时出错
更新: 八月 26, 2026
ID: 000307523
iDRAC SNMP or syslog target, or both should point to the snmp load balancer IP on the out of band network. In certain scenarios, the OOB SNMP load balancer IP is missing from the config.
更新: 八月 26, 2026
ID: 000212466
成功安装 PowerFlex Manager 平台 (PFMP) 后,无法访问 PFxM UI。安装程序脚本提供一条消息,表明可以通过 FQDN 访问 UI,必须解析为: <pending>。
更新: 八月 26, 2026
ID: 000220563
从 Juno 发布开始,PowerFlex 开始支持 OpenStack。
Red Hat OpenStack Platform (RHOSP) — PowerFlex 从版本 6 开始支持 RHOSP。
不太常见的 OpenStack 供应商发行版:
- Mirantis OpenStack (MOS) - PowerFlex 从 6.1 版开始支持 MOS。
- Canonical Ubuntu OpenStack - PowerFlex 从 Liberty 发布开始支持 Ubuntu OpenStack.
更新: 八月 26, 2026
ID: 000021096
一些用户可能并不了解 CPU 概念以及如何进行基本的故障处理。
本知识库文章提供了与 CPU 相关的信息和故障处理方法。
更新: 八月 25, 2026
ID: 000021643
This article describes the basic steps required to collect support data from a Kubernetes-based PowerFlex Manager Platform (PFMP) system and the PFMP installer.
更新: 八月 25, 2026
ID: 000203573
PowerFlex Manager generates a 2-year default self-signed SSL certificate when it is deployed. You can replace this default SSL certificate by generating a CSR, having it signed by a trusted certificate authority and uploading the signed certificate to PowerFlex Manager. If you are not using a trusted certificate authority and must renew the default self-signed SSL certificate, then you can use the following instructions.
更新: 八月 25, 2026
ID: 000191512
The user Cannot log in to scli after changing the PFxM SSL certificate.
After changing the self-signed SSL certificate to a custom-signed SSL certificate, logging in to scli no longer works.
更新: 八月 25, 2026
ID: 000222556
PowerFlex 网关安全套接字层 (SSL) 证书每 90 天到期一次。这会影响使用此证书的 Container Storage Interface (CSI) Driver for PowerFlex 部署。
更新: 八月 25, 2026
ID: 000226935
无法应用 PowerFlex 许可证,收到错误代码 ASMCOMMONS.0070。
更新: 八月 20, 2026
ID: 000227818
PowerFlex Manager 4.x may show false alerts—CONFIGURED_SPARE_CAPACITY_SMALLER_THAN_LARGEST_FAULT_UNIT, STORAGE_POOL_UNBALANCED, NOT_ENOUGH_FAULT_UNITS_IN_SP due to a known software issue pending fix.
更新: 八月 20, 2026
ID: 000279687