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本文介绍如何在系统设置程序中查看和清除系统事件日志 (SEL)。
更新: 六月 20, 2026
ID: 000226396
本文介绍了 PowerEdge 服务器中风扇噪音的一些常见的可能原因以及故障处理方法。
它还与 100% 风扇速度有关。
更新: 五月 21, 2026
ID: 000227912
Liquid Cooled PowerEdge servers with AMD EPYC 9005 series processors may experience "THRM0019 The thermal state of the server is Critical" event.
更新: 七月 10, 2026
ID: 000481294
In rare instances, the UEFI0342: "The CPU in CPU Socket 1 is not properly fused," may appear during the BIOS Power-On Self-Test (POST) process.
更新: 七月 06, 2026
ID: 000435819
Samsung PM9D3a and PM9D5a NVMe SSDs used in PowerEdge servers lack support for the Security Protocol and Data Model (SPDM), causing SPDM‑related features to fail.
更新: 七月 02, 2026
ID: 000459691
获取访问 Dell PowerEdge iDRAC 的帮助,包括默认用户名和密码、重置方法以及远程登录故障处理。
更新: 七月 02, 2026
ID: 000133536
第 17 代服务器上的 Kioxia CM6 NVMe SSD 遇到 I2C(内部集成电路)通信问题。操作系统引导后,风扇速度保持锁定在 100%。在仅运行 Integrated Dell Remote Access Controller (iDRAC) 10 固件版本 1.30.10.50 或更低版本的 17G 服务器上观察到此行为。
更新: 七月 01, 2026
ID: 000430558
Dell iDRAC10 remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
更新: 六月 25, 2026
ID: 000481646
This knowledge base article offers a detailed guide for troubleshooting Trusted Platform Module (TPM) 2.0, Secure Boot, and ESXi-related issues on Dell servers. It provides step-by-step instructions to address common problems, ensuring the proper functioning and security of your server.
更新: 六月 25, 2026
ID: 000218542
PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.
更新: 五月 24, 2026
ID: 000415896
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
更新: 五月 24, 2026
ID: 000381662
This article explains Dell guidelines on company administrator assignment.
更新: 五月 24, 2026
ID: 000379388
This article explains how to assign an Initial Company Administrator.
更新: 五月 23, 2026
ID: 000374134
This article explains how to promote Company Administrators.
更新: 五月 23, 2026
ID: 000374126
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
更新: 五月 23, 2026
ID: 000368482
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
更新: 五月 22, 2026
ID: 000256907
When a PS1010 or PS1030 NVMe SSD is installed, a PSOD may occur during production or gathering Operating System (OS) logs.
更新: 五月 21, 2026
ID: 000228837
This article describes how to find the iDRAC's current MAC address.
更新: 五月 21, 2026
ID: 000226214
Dell SAS SSD models SS530 and SS540, when used as a VMware vSAN cache tier, show accelerated write endurance loss.
更新: 五月 19, 2026
ID: 000218401
我们收到了有关 ESXi 7.0 和 ESXi 8.0 的最新 VMware 修补程序版本自定义 ISO 的若干请求。新的 VMware 修补程序包括针对漏洞 CVE-2025-22224、CVE-2025-22225 和 CVE-2025-22226 的关键安全更新。VMSA-2025-0004 是 Broadcom 官方文章编号,通常用于向技术支持解释问题。
更新: 五月 11, 2026
ID: 000291363
This article explains how to use iDRAC Direct to manage your PowerEdge server.
更新: 五月 09, 2026
ID: 000130077
本文介绍了使用戴尔支持页面打开服务请求 (SR) 的过程。
为您的戴尔设备快速获取帮助。无需再等待等待。不再有技术难题。
戴尔可让您通过设备或我们的支持网站轻松解决问题、安排维修或获取支持。
更新: 四月 19, 2026
ID: 000132371
有关 Intel SA-00329 的 Dell EMC 服务器平台安全公告 — Intel® 处理器数据泄露公告 — CVE-2020-0548、CVE-2020-0549
更新: 四月 19, 2026
ID: 000124140
在戴尔自定义的 VMware ESXi 8.x 和 9.0 上未初始化和检测到 Broadcom 网络设备BCM57608。此知识库文章详细说明了问题以及提供的解决方案。
更新: 三月 28, 2026
ID: 000396996
Dell iDRAC9 and iDRAC10 remediations are available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
更新: 三月 17, 2026
ID: 000434533
一种常见的误解是,如果 PowerEdge 服务器无法启动、无法完成开机自检或遇到其他问题,iDRAC 也将无法访问。实际上,即使事先从未配置过 iDRAC,它通常仍处于联机状态并可帮助进行故障排除。利用 iDRAC 查看近期事件、分析日志和收集 SupportAssist 收集 (TSR) 对于加快诊断和恢复至关重要。
更新: 一月 28, 2026
ID: 000401536
本文提供有关客户如何从启用可信平台模块 (TPM) 的主机收集其恢复密钥的说明。客户应将每个主机的恢复密钥保存在安全的地方。硬件更换活动(如系统主板更换)需要恢复密钥才能顺利完成。
更新: 一月 08, 2026
ID: 000220136
在 vSAN 就绪节点的群集开启期间,vSAN 网络列表不存在。这会导致虚拟机 (VM) 状态无效。
更新: 十二月 12, 2025
ID: 000297877
Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.
更新: 十一月 06, 2025
ID: 000384516
On a Dell vSAN Original Storage Architecture (OSA) cluster with deduplication enabled, there are occurrences of drive faults reported on the NVMe devices. The vSAN OSA cluster is configured with NVMe devices as cache tier and SAS as capacity tiers. The drive faults are incorrectly reported on NVMe drives which are configured as cache tiers for the vSAN OSA cluster even though the failure is on the SAS drives participating in capacity tier.
更新: 七月 25, 2025
ID: 000348652