NetWorker Module for Databases and Applications

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无法登录从 NetWorker 服务器启动的 NWUI。“Failed to authenticate user administrator with the provided password on Authentication Server”（无法在身份验证服务器上使用提供的密码对用户管理员进行身份验证）<server name>

This KB provides an overview of how to troubleshoot high memory or CPU usage by a process.

PostgreSQL 12 是 EOS — 客户请求在 NWUI 中进行更新

RecoverPoint for Virtual Machines（VMs） 6.0.3.1 及更高版本符合 VMware vStorage APIs for Data Protection （VADP） 备份解决方案的条件。 但是，有时受保护的虚拟机可能会在备份作期间看到快照整合错误或虚拟机重新启动。

This KB details steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13

This article provides instructions on how to launch both 19.13+ and 19.12.x (and older) NetWorker Management Console (NMC) from the same NMC-client host.

The NetWorker Management Console (NMC) "Reports" gstclreport command fails. The error provided is "JAVA_HOME to a valid JRE location"

Connections to the NetWorker Authentication service (AUTHC) fail. The errors reported are HTTP 400 (Bad request) or HTTP 403 (Forbidden)

NetWorker Runtime Environment (NRE) is unable to connect to the NetWorker Management Console (NMC) server.

将 Windows NetWorker 服务器从以前的版本升级到 19.13.x 将失败，并在安装过程中回滚。

The NetWorker server includes NSR user groups which are used to assign permissions in NetWorker. The NSR User Group "Application Administrator" contains a default entry for the NetWorker server's local Administrators group. If this setting is removed, the NetWorker Administrator account can see resources in NetWorker but is unable to modify them. An error appears stating that the user does not have Configure NetWorker or Change Application Settings privileges.

NetWorker nsraddadmin command returns "Bad resource file."

Recover from the NMC using recover wizard error "time reset to 12/31/1969"

The NetWorker Management Console (NMC) server and NetWorker server are installed on two separate hosts. When trying to do anything from the NetWorker NMC Hosts tab, the following error appears: "Unable to connect to client push daemon"

The NetWorker Management Console (NMC) server software is installed on a Linux host. The postgres service fails to start after installation. It reports that nmcdb initialization fails due to a permissions issue on /tmp.

升级到 19.13.0.2 后 NMM SQL 备份失败 — 未找到活动的 SQL Server。

This article provides an overview of how to clear Java cache, enable Java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

This KB provides an overview of how to clear Java cache, enable java console, and configure Java debug on Microsoft Windows systems using NetWorker Runtime Environment (NRE) to access the NetWorker Management Console (NMC).

This article explains how to promote Company Administrators.

Replacing the NetWorker authentication service self-signed certificates generated a cipher error.

This KB provides an overview on how to enable debugging for NetWorker's authentication service (authc). It is not recommended to enable debugging as an initial troubleshooting step. This process is recommended when default logging does not sufficiently detail an issue encountered in authc.

This KB details the process that is required for configuring "AD over SSL" (LDAPS) from the NetWorker Web User Interface (NWUI).

This article applies to NetWorker environments that contain multiple NetWorker servers managed by a single NetWorker Management Console (NMC). The NMC uses only one NetWorker server as the authentication (AUTHC) server. This article provides steps for identifying which NetWorker host is the AUTHC server.

备份配置设置为保留 1 个月，但备份存储集显示 2 个月的保留期。

Stale sessions and jobs are being displayed on the NetWorker Management Console (NMC) Monitoring screen, even though the jobs were completed successfully. The logs show that the workflows have finished without any errors, and the jobs database (jobsdb) confirms that the jobs have indeed completed. However, these stale sessions persist until a restart of the GST service, which clears them from the NMC Monitoring screen.

Unable to launch NMC UI after an update to NetWorker 19.12.0.1 unable to load resource.

Launching NetWorker Web User Interface (NWUI) link from the NetWorker Management Console (NMC) defaults to the NetWorker server instead of the NWUI server.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy appliance. For information regarding vProxy compatibility with NetWorker, Data Domain Operating System (DDOS), vCenter, and ESXi versions, please refer to the Online Compatibility Guide.

This article explains Dell guidelines on company administrator assignment.