Secure Connect Gateway - Virtual Edition

本文档重点介绍 Dell Technologies 企业和数据中心基础架构产品的最低代码版本、建议代码版本和最新代码版本。Dell Technologies 会仔细评估和监控代码部署数据，以确保产品版本符合我们严格的期望，为客户提供可靠的产品和解决方案。

集成的 SupportAssist 功能可配置为直接连接或使用网关服务器连接，以从 PowerVault ME5 发送遥测数据。 PowerVault ME5 只能连接到安全连接网关 (SCG) 虚拟版。

安全连接网关：由于根证书更新，iDRAC 的流遥测连接在 2026 年 9 月断开连接。 SCG 版本 5.32 和 SCG 5.34 提供热修复程序，用于将新的根证书添加到 SCG 的信任存储区，确保持续连接。

This article provides information about the tasks such as logging in to policy manager, administrator account password reset, and configuring the system settings.

本文介绍了使用戴尔支持页面打开服务请求 （SR） 的过程。 快速获取有关您的戴尔设备的帮助。不再需要等待。不再有技术难题。 戴尔让您可以轻松地修复问题、安排维修或获得支持，只需从您的设备或我们的支持网站即可。

通过企业服务数据分析和可视化，在 MyService360 控制面板中查找答案和资源以快速入门或执行更多操作。

本文是用于向安全连接网关 （SCG） 注册 IDPA 组件的故障处理指南 （TSG） 或问题解决路径 （PRP）

This article explains how to create a Dell Technologies Online Support account and, when required, upgrade it to a corporate-level account. Corporate accounts provide access to advanced tools, restricted content, and support features for server, storage, and networking products.

Dell Secure Connect Gateway - Policy Manager contains remediation for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.

Secure Connect Gateway (SCG) upgrade email messages are sent every 24 hours when a new version is available.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

Within the engineering solution, Dell Integrated System for Microsoft Azure Stack Hub, it is observed that Secure Connect Gateway (SCG) version 5.18 is not receiving alerts. SCG supports Simple Network Management Protocol (SNMP) v3 traps, but the configuration required for the Azure Stack Admin portal conflicts. As a fallback, Redfish Events must be enabled to allow the flow of alerts to SCG for proactive case creation.

This article explains how to address the error: Secure Connect Gateway is Disconnected.

This article explains how to install Secure Connect Gateway Virtual Edition on a Microsoft Hyper-V server.

This article describes the required steps to install Secure Connect Gateway (SCG) in a VMware environment.

本文档提供了有关本文中列出的范围内软件产品的安全支持的详细信息。

This article explains how to solve a situation when the access key page does not appear in the VxRail support plug-in.

Unable to register XtremIO XMS to Secure Connect Gateway Virtual Edition (SCG) versions 5.14.00.10 and 5.14.00.12. Existing registered XMS are not affected, only new registrations or re-registrations are impacted.

SupportAssist has been enabled, however, key exchange cannot happen with Dell endpoint servers until the administrator enters the access key and PIN. Follow the guidance below to generate the access key and PIN.

Telemetry could not be sent to CloudIQ connectivity with Secure Remote Services failed.

Subscribe for email notifications about outages affecting Remote Connectivity services: Connectivity Hub, ServiceLink, Service Control Gateway (SCG), Secure Remote Services (SRS), and SupportAssist Enterprise 4 (SAE).

如果客户安全团队建议禁用用于文件传输协议 （FTP） 的端口 21，则出于安全考虑。端口 21 以纯文本形式传输数据，因此容易受到拦截和攻击。禁用此端口有助于防止未经授权的访问和数据泄露，从而增强对敏感信息的保护。

Dell EMC Secure Policy Manager for Secure connect gateway remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

Gives the available process options and links to core materials for Secure Connect Gateway (SCG) 5.x

Managed File Transfer (MFT) and ConnectEMC call home may not function if the Secure Connect Gateway (SCG) or Secure Remote Services (SRS) gateway is updated.

To download a secure connect gateway and associated software and documentation, you must have a business account. If you do not have a business enterprise account, you can create an account while downloading a secure connect gateway. You can also upgrade an existing account to a business account.

如何恢复丢失的根密码。

Dell OpenManage Enterprise Services is a plug-in to the Dell OpenManage Enterprise console that enables proactive and predictive monitoring and management support for your devices with ProSupport and ProSupport Plus entitlements.