This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

已更新: 四月 19, 2026 ID: 000132371

PowerEdge: How to Troubleshoot a Server Power Supply Unit

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

已更新: 四月 19, 2026 ID: 000127944

PowerEdge: Export a SupportAssist Collection Using iDRAC UI or racadm cmd

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

已更新: 四月 19, 2026 ID: 000126308

DSA-2020-123: Dell EMC Server Platform Security Advisory for Intel SA-00329 – Intel® Processors Data Leakage Advisory

Dell EMC Server Platform Security Advisory for Intel SA-00329 – Intel® Processors Data Leakage Advisory - CVE-2020-0548, CVE-2020-0549

已更新: 四月 19, 2026 ID: 000124140

PowerEdge: TMP0203: CPU temperature is greater than the upper critical threshold

PowerEdge servers with iDRAC9 may report CPU x temperature greater than the upper critical threshold events when CPU workload spikes at or near CPU PowerMax.

已更新: 四月 18, 2026 ID: 000123186

PowerEdge: IDRAC9 - How to find its MAC address

This article describes how to find the iDRAC's current MAC address.

已更新: 四月 15, 2026 ID: 000226214

PowerEdge: Lifecycle controller (F10) option missing from POST menu

If the LifeCycle Controller (LCC) is enabled but it is missing in the menu during the POST, it is possible that you must import the iDRAC license to enable it again.

已更新: 四月 15, 2026 ID: 000205309

PowerEdge: How to Disable C1E-C-State in System Setup

This article provides information about how to disable C-States and C1E on a PowerEdge Server.

已更新: 四月 15, 2026 ID: 000135039

PowerEdge: How to identify the hard drive properties and update the firmware

This article provides information about identifying the hard driver properties in OMSA, system setup page, and iDRAC interface.

已更新: 四月 15, 2026 ID: 000129559

PowerEdge: How to reset the BIOS

This article explains how to restore the BIOS defaults settings on a Dell PowerEdge Server. This procedure may be valid for other Dell products.

已更新: 四月 15, 2026 ID: 000128677

VMware vSAN: How to replace a cache disk using vSphere Web Client

This article explains how to replace a cache disk in a vSAN configuration.

已更新: 四月 15, 2026 ID: 000120252

PowerEdge: Memory Issues Troubleshooting Guidelines

This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.

已更新: 四月 14, 2026 ID: 000304931

PowerEdge: Firmware Catalog for Dell's vSAN Ready Nodes with ESXi 8.x Branch Images

This is a firmware catalog which contains validated and certified firmware stack for selected Dell VMware vSAN Ready Nodes based on Dell customized ESXi 8.X branch Images.

已更新: 四月 13, 2026 ID: 000225254

PowerEdge：如何更新每个重要组件

不确定更新 PowerEdge 系统中特定组件固件的过程？在此特定文章中了解应该怎么做。

已更新: 四月 10, 2026 ID: 000333712

iDRAC：来自 iDRAC9 UI 的 SupportAssist 日志可能会导致错误或文件不完整

本文介绍使用 iDRAC9 UI 收集 SupportAssist 日志时可能发生的情况。此操作可能会导致错误，或者可能会收集不完整的日志。

已更新: 四月 03, 2026 ID: 000211904

DSA-2026-113: Security Update for Dell iDRAC9 and iDRAC10 Vulnerabilities

Dell iDRAC9 and iDRAC10 remediations are available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

已更新: 三月 17, 2026 ID: 000434533

PowerEdge: Dell Micron 7450 and 7500 NVMe SSDs occasionally enters a panic state

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

已更新: 三月 17, 2026 ID: 000368482

PowerEdge：戴尔 7500 NVMe SSD 偶尔会导致风扇高速过高

配备 Dell Micron 7500 NVMe 固态硬盘的 PowerEdge 服务器可能会表现出较高的风扇 RPM 速度。

已更新: 三月 13, 2026 ID: 000350914

PowerEdge：运行 LCWipe 作业后无法访问 iDRAC9

在某些 iDRAC9 固件版本中，LCWipe 命令会产生不良副作用。建议在停用服务器硬件或重新调整服务器硬件用途时，使用 SystemErase 功能安全地擦除配置和终端用户数据。

已更新: 三月 13, 2026 ID: 000214671

VMware：vSAN 物理磁盘故障处理指南

这是一份常规故障处理指南，可帮助确定 vSAN 群集中的物理磁盘是否存在问题。

已更新: 三月 12, 2026 ID: 000209262

如何分配初始公司管理员

本文介绍如何分配初始公司管理员。

已更新: 三月 04, 2026 ID: 000374134

如何晋升公司管理员

本文介绍如何升级公司管理员。

已更新: 三月 04, 2026 ID: 000374126

戴尔公司管理员分配指导准则

本文介绍了戴尔关于公司管理员分配的指导准则。

已更新: 三月 04, 2026 ID: 000379388

Dell Nautilus Firmware Update Utility: Bootable media for automatic Hard Drive updates

The Dell Nautilus Firmware Update Utility is flexible and simple to use as it contains all the latest, relevant firmware updates for hard drives in your Dell server.

已更新: 三月 03, 2026 ID: 000141811

PowerEdge：对可信平台模块 (TPM) 安全启动和 ESXi 进行故障处理

此知识库文章提供有关对戴尔服务器上可信平台模块 (TPM) 2.0、安全启动和 ESXi 相关问题进行故障处理的详细指南。它提供了解决常见问题的分步说明，确保服务器正常工作和安全。

已更新: 二月 27, 2026 ID: 000218542

PowerEdge：如何识别风扇噪音的一些常见原因并进行故障处理

本文介绍了 PowerEdge 服务器中风扇噪音的一些常见的可能原因以及故障处理方法。它还与 100% 风扇速度有关。

已更新: 二月 27, 2026 ID: 000227912

PowerEdge：使用带外管理工具管理和升级机架式和塔式服务器 — 文档和视频

有关管理、升级和监视戴尔机架式和塔式 PowerEdge 服务器硬件和带外（OoB）系统管理工具的信息。

已更新: 二月 27, 2026 ID: 000203861

PowerEdge: LR Bit Set on NVMe SSDs Leads to Media and Data Integrity Errors

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

已更新: 二月 19, 2026 ID: 000415896

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