Various reports are available through your Dell Premier Website. Please contact your Dell Account Team to discuss which offering is best for your organization.
Order Status
Order Status can be accessed from the order status (sack barrow) link in the tool belt underneath the Premier navigation menu. The resulting page enables Premier Customers the ability to check the status of their organization's recent orders.
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Standard
Customized Reports enables users to create customized reports by adding customized reporting fields (e.g. Order Date, Order Number, Order Status, etc.).
Image Watch enables users to view reports related to product transitions and helps users with technology transition management by providing Dell's introduction and end-of-life information on platforms and system components. This reporting feature requires a customer-signed NDA.
Premier Invoicing Report enables users to search and view invoices online (identical to hard copy invoices) easier than before.
Open Order Reports enables users to view the status of orders currently in production (placed within the past 48 hours).
Purchase History Reports enables users to view reports based on invoice status (invoiced vs. non-invoiced). Users can search for individual reports using reporting criteria or select a standard report type, invoice status, and order date range.
Build Your Own Purchase History Report enables users to create an order report based on their individual preferences by choosing from a menu of various data filters.
Enhanced
Purchase History shows 15 months of rolling purchases. Offers graphical dashboard view and a detailed summary view of data with the ability to drill down by different product types.
Shipping and Delivery shows Dell performance against ship and delivery commitments (standard published times by product) for 15-month rolling systems shipped. Additional levels of reporting allow for filtering by product type (this report does not include customer carrier accounts in these metrics).
Warranty Reports shows systems with warranties due to expire within the next 15 months and warranties that expired up to 15 months ago. Navigation to additional report levels allows information to be filtered by product type.
