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Quick resources
All of our customers get free standard delivery on everything at Dell.com. No minimum purchase required. For more details, visit free shipping at Dell.
We have a 30-day return policy (from the date of your invoice) on eligible purchases. You can find our complete return policy details here.
We want you to love your product or you can return it within 30 days.1Footnote Reference 1 - Returns
It is as easy as:
Step 1: Go to Dell.com/orders and enter your order number.
Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy.
It is as easy as:
Step 1: Go to Dell.com/orders and enter your order number.
Step 2: Select “Return/Replace Items”. Verify your identity and follow the directions to submit your return.
Step 3: Print return label and package your device in its original packaging for pickup, or bring it to a local drop-off location.
Step 4: Track your return online. Go to Dell.com/orders, enter your order number and select “View Details” to learn more. We’ll issue your credit or refund after we receive and validate your authorized return.
Dell values its relationship with you and offers you the option to return most products purchased directly from Dell. Here is our complete Return Policy.
Step 1: Go to Contact Order Support.
Step 2: Enter an Order Number or Dell Purchase ID (DPID).
Step 3: Select “Find My Order”.
Step 2: Enter an Order Number or Dell Purchase ID (DPID).
Step 3: Select “Find My Order”.
Order by 2PM on 12/23 with Express shipping and Same Day Ship, will deliver by 12/24
Order by 2PM on 12/22 with Expedited shipping and Same Day Ship, will deliver by 12/24
Order by 2PM on 12/19 with Standard shipping and Same Day Ship, will deliver by 12/24
Order by 2PM on 12/22 with Expedited shipping and Same Day Ship, will deliver by 12/24
Order by 2PM on 12/19 with Standard shipping and Same Day Ship, will deliver by 12/24
| Ship Date | Day | Express | Expedited | Standard |
| 15-Dec | Mon | 16-Dec | 17-Dec | 18-Dec |
| 16-Dec | Tue | 17-Dec | 18-Dec | 19-Dec |
| 17-Dec | Wed | 18-Dec | 19-Dec | 22-Dec |
| 18-Dec | Thur | 19-Dec | 22-Dec | 23-Dec |
| 19-Dec | Fri | 22-Dec | 23-Dec | 24-Dec |
| 20-Dec | Sat | 23-Dec | 24-Dec | N/A |
| 21-Dec | Sun | 23-Dec | 24-Dec | N/A |
| 22-Dec | Mon | 23-Dec | 24-Dec | N/A |
| 23-Dec | Tue | 24-Dec | N/A | N/A |
| 24-Dec | Wed | N/A | N/A | N/A |
| 25-Dec | Thur | N/A | N/A | N/A |
Use this shipping and delivery table to help you determine (based on product availability, credit approval, and other factors) when you can expect the scheduled delivery of your order(s) during the holiday season. Refer to the chart to determine which shipping method you should choose.
All orders must be placed and approved by 2:00 P.M. CT on the dates indicated. Expedited and express shipping are not available on all products.Learn More
Yes. Before purchase, if you find a lower price for an eligible product on a qualifying retailer’s website, we will match that price. After purchase, if you find a lower price within 30 days from your invoice date—either from a qualified retailer or on Dell.com—we’ll refund the difference on eligible purchases (holiday extensions apply) - our price guarantee and competitor price match.
Dell Rewards is a free membership programs that allows you to earn 9% back in rewards to use toward future Dell.com purchases. Join for free and start earning $1 in rewards for every 100 points. To learn more, visit Dell Rewards .
Yes, for customers shopping for themselves we offer a Dell Pay Credit Account; a revolving line of credit that gives customers more purchasing power and access to world-class technology. Check if you qualify and learn more about a Dell Pay Credit Account .
For business customers, Dell Technologies delivers innovative payment solutions for hardware, software and services, allowing your organization to align and scale the cost of IT solutions with technology consumption and budget availability. Visit our Payment Solutions page to learn more.
Yes, Dell Rewards members who verify their student or teacher status and register for Dell Rewards receive 10% off qualified purchases. Find out more about our Exclusive Education Discount network.
Sales hours of operation
Chat with a LIVE sales agent24 Hours all weekdays (Mon-Fri)
7 a.m. to 11 p.m. USA CT, weekends (Sat-Sun)
Call sales: 1-877-275-3355
Home 8 a.m. to 10 p.m. USA CT, All Days
Business: 7 a.m. to 8 p.m. USA CT, (Mon-Sat)
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8 a.m. to 6 p.m. USA CT, weekdays
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Dell Technologies
1 Dell Way
Round Rock, TX 78664.
1 Dell Way
Round Rock, TX 78664.