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Server Administrator Storage Management 8.2 User’s Guide

Physical Disk Is Offline Or Displays An Error Status

A physical disk may display an error status if it has been damaged, is offline, or was a member of a virtual disk that has been deleted or initialized. The following actions may resolve the error condition:

  • If a user has changed the status to Offline, then return the disk to Online status by executing the Online disk task.
  • Rescan the controller. This action updates the status of storage objects attached to the controller. If the error status was caused by deleting or initializing a virtual disk, rescanning the controller should resolve this problem.
  • Investigate whether there are any cables, enclosure, or controller problems preventing the disk from communicating with the controller. If you find a problem and resolve it, you may need to rescan the controller to return the disk to Online or Ready status. If the disk does not return to Online or Ready status, reboot the system.
  • If the disk is damaged, replace it.
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