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September 26th, 2021 09:00

AW2521HFA, display issue

Hi Community,

Today randomly I started to get display issue on my few weeks old AW2521HFA. I have Alienware Laptop with Nvidia 3070 GPU working as 'base' and extended screen linked with monitor via HDMI cable.

I have updated NVidia drivers and monitors has got the latest. 
I disconnected monitor from laptop to eliminate software/driver issues and screen with only power cable plugged is still having issues.

Built-in Diagnostics failed on each stage with same problem on every background.

Please see picture attached.

Any ideas what is the issue?

IMG_3547.PNG

Community Manager

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56.9K Posts

October 14th, 2021 11:00

Update September 30, 2021 = The DELL-WhatsApp agent setup a monitor exchange.

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