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3 Posts
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6732
March 6th, 2019 21:00
AW558 mouse, wheel tilt non-functional?
Greetings all,
I recently obtained a Alienware AW558 Advanced Gaming Mouse. And while I'm enjoying it, I'm having some issues with the buttons. I cannot seem to either activate or utilize the wheel's 'tilt' function. I have purchased this for gaming, and the ability to assign commands to the tilt buttons would be of use. I've attempted to assign macros to the tilt buttons as well, but with no success. They cannot seem to be accessed or assigned through the Command Centre. I found an old post from August 2018 that asked a similar question, and received a response that doesn't really answer the question. The instructional video shows how to assign macros, but refers mostly to the keyboard and does not refer to the tilt buttons. Any recommendations, suggestions or directions would be appreciated. These are two buttons that I can think of at least one game I'd love to be able to access.
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bmcowboy
3 Apprentice
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573 Posts
0
March 7th, 2019 18:00
Hi @Ceraunos ,
You're not alone unfortunately. Many users claim about it and no solution yet.
WarFrame Forum: "...Unfortunately when I try to bind keys on tilt right or left , the game just not see those functions."
Amazon User Review: "...All buttons are not customizable for games (such as the left tilt and right tilt). No way to drag your macros to those. You can only drag macros to the side buttons. You have to record macros just for a hotkey for keystrokes. Other mouses allow you to customize it fully. I honestly use it because it matches my 17 r4. I would advise looking into other mouses."
PC Respective User Review: "...My only gripe was the scroll wheel doesn't tilt"
Hopefully a future driver update fix it.
Mary G
4 Operator
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20.1K Posts
0
March 7th, 2019 06:00
Ceraunos
3 Posts
0
March 7th, 2019 15:00
I did. Just reinstalled. Latest version of the Alienware Command Centre and Alienware Control Centre Updater. No change.
I go to open ACCU; nothing happens.
I got to Alienware Update; nothing happens.
Whether I'm missing something here is very possible. Any recommendations appreciated.
Ceraunos
3 Posts
0
March 8th, 2019 14:00
Epicenter
1 Message
0
May 22nd, 2019 17:00
First, I'll say this. Why is this issue marked "solved" when there isn't a solution? Dell produced a mouse that isn't as functional as they promised. I had more success with my Logitech mouse that was half the price.
Dell needs to get their driver straight quickly.
Krisselplz
1 Message
0
June 1st, 2019 06:00
Hello,
I know why the the tilt funcion is unfunctunal.
While is was reading this pdf about the mouse [https://gzhls.at/blob/ldb/5/b/7/7/438fb98f221110387c4df3f55d84d381856a.pdf]
(just as you i wanted to solve this issue)
i zoomed in and no idea why but i tilted the mouse button.
what i saw is that it moves the screen left and right. So what i can say is that the button is working, but unbindable...
Atleast you can use it in photoshop or sonyvegas- lol :D
Caralline
5 Posts
1
July 2nd, 2019 22:00
GerryMG2
1 Message
0
August 4th, 2020 21:00
It happen to me, there are just 2 programmable buttons, not 9, and the horizontal scrool is not detected in games, and it can not be mapped.
nokas.gr
1 Message
0
January 23rd, 2022 13:00
SOLUTION !
Download from here https://www.highrez.co.uk/downloads/XMouseButtonControl.htm the X-Mouse Button Control . open the program and customize your mouse, it makes the tilt clicks left and right factional ! i find the solution here https://www.raymond.cc/blog/changing-and-customizing-your-mouse-buttons-actions/ ! The mouse is GREAT.. but this problem it was terible but if you search you always find solutions ! !