Unsolved
37 Posts
0
399
March 31st, 2021 06:00
AWCC user access and control message at start up
Hi, I have an R11 but this observation is likely for anyone using the AWCC (Alienware Command Center) software to control fan temps, OC settings, LEDs, etc. Everyday when I boot up the machine, it launches AWCC in start up as I have that set up to launch, then I get the annoying message from Windows asking if I want to allow ACC to make changes to my machine....and I click Yes....and then the same thing happens the next day when I boot up the machine. I am logged into the Windows 10 user account as an Administrator and have even tried changing registry settings for what I thought was the AWCC executable file to allow full rights of that app to start up. It's an annoyance but I have seen posts on reddit as well about this design flaw in AwCC and haven't found a fix to it. Maybe it's something in the Windows Defender anti-virus settings?
Anybody else have this and what did you do to fix it permanently?
tempestornado23
37 Posts
0
March 31st, 2021 11:00
Update here for everyone: I did a chat session with a Dell rep who confirmed this behavior of AWCC and said it was supposed to work that way by design, meaning ask customers every single time they launch it to confirm. I told him I thought it was a bad design decision and they should fix it by just asking the question once upon first time use. He of course said "thanks for the feedback, I will share it with the AWCC team". So, it's been logged as feedback but doubtful anything is done about it unless enough people log a complaint about it.