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Alienware Area-51 R2 BIOS 13 ISSUES
Bios 12 no issues. update 13
1. mouse stops and then stutters when video is opened to be played. All video files .MKV etc.
2. Opening folders on a drive with a lot "1,000's" of folders. Double click and it takes 7 seconds for it to open. Folders that have been opened before now take .3-.5 seconds to open.
Is there a way to revert to bios 12?
markshaheen
372 Posts
1
March 27th, 2018 16:00
I have fixed the issue. It was NOT related to the bios R13. The issue coincided with the bios update. One of the 5 drives in my system was developing a fault. It crossed over to my other drives. Once I isolated the drive and replaced it all of the issues are now gone.
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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March 14th, 2018 13:00
Hi,
Yes, you can revert to the previous Bios version. Try downloading Bios version A12 from the link below and run it to install it. You might get a warning message advising your system has a newer Bios version installed, but you can ignore it and continue running the executable file. Let us know if it still does not let you revert it.
markshaheen
372 Posts
0
March 14th, 2018 15:00
Thank you for the help. The link didn't show up for me. This is the file I have now that will not install
Alienware_Area_51_R2_A12
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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March 16th, 2018 15:00
Hi,
Please send me your Service Tag in a PM, so we can look further into this.
markshaheen
372 Posts
0
March 17th, 2018 06:00
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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March 22nd, 2018 14:00
Hi,
Please send the Service Tag via a private message, since that is private account information.
markshaheen
372 Posts
0
March 22nd, 2018 17:00
How do you message with this board software? Can't find that as an option.
Alienware - Rodrigo
7 Technologist
7 Technologist
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4.4K Posts
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March 26th, 2018 11:00
Hi,
Click on the little envelope message option on the top right corner of the page. Then click where it says “New Message” and look for my username on the “Send to” box.
Tesla1856
8 Wizard
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17K Posts
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March 28th, 2018 09:00
Interesting and thanks for the report.
Yeah ... I had an older 1tb spinning HDD start intermittently over-heating and disconnecting itself (and I think also re-connecting itself) on my Aurora-R1. It was just a storage drive but it was causing some really bad system stability problems. I thought my motherboard was going out, but it was just that one HDD.