Aurora R14, no post

Question

Hello, I'm waiting for Dell to get back with me but I have no faith in the reply. In the meantime maybe I can get some idea's to try out? The system is 2 days old, I used it for 5 hours, it froze, rebooted.Now on power up The colors shuffle on the front of the case, they stop on light blue. On the brand new monitor it displays, 'Searching for Input'. I was using an HDMI, I tried 6 cables. After not being able to start it for about 2 hours I called Tech Support, mine comes with the paid support, he had me 1. Drain the power2. Try different Monitors3. Try Different CablesAnd ultimately had me order the $45 Displayport cable. Over night while it was being shipped I did these things1. I reseated the GPU2. I reseated the Memory3. I took out the Coin Battery and waited 20 minutes4. I tried an Old Video card Today the cable came, I tried the 3 Display ports I have on my GPU with my brand new monitor (which is also 3 days old). I reconnected my HDMI and nothing showed up, I took the same cable and hooked it up to my Laptop and it worked instantly, The PS5 worked instantly (in HDMI1 and HDMI2) I took it off 'Auto Select' and selected Display Port Nothing comes on the display. I unpowered, Unplugged, Drained again, plugged it back in, powered up and nothing, pressed 'CAP locks' on the keyboard nothing No cap locks light. No beeping, Light blue Front. Help me.

Vanadiel · Answer

Any flashes on the Alienware head? Power button?

invalidcookie · Answer

Going to TRIPLE CHECK right now.

As I thought, No. The Color of the Logo Matches the color of the outside glow with no blinking.
However, as I plug it in the Cooler on the CPU coolant blinks as it gets power (as far as i know thats normal, Correct?)

invalidcookie · Answer

If It will help i can make a video of the Start up sequence (if im allowed to post links to youtube here, im not sure)

invalidcookie · Answer

Re read the post.  That is listed in #3.

Vanadiel · Answer

Remove and reinsert the coin-cell battery: R14 coin cell

Alienware Desktops

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