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3 Posts
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751
June 16th, 2020 21:00
Area-51 R2, RTX 2060 or any Nvidia card not working
Upgrading from the RX480. Nvidia Graphic cards driver causes a black screen after a few minutes.
I am having the hardest time figuring out what the issue with Nvidia graphic cards and my PC.
I have tried the GTX 1660 OC
and now the RTX 2060
Both go black with both HDMI and Display port.
Specs below
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 6850K @ 3.60GHz 33 °C
Broadwell-E/EP 14nm Technology
RAM
32.0GB Unknown @ 951MHz (13-13-13-31)
Motherboard
Alienware 09G12C (SOCKET 0)
Graphics
NVIDIA RTX 2060 (ZOTAC International)
The power supply is 850W.
I have uninstalled and install the drivers using DDU a few times with no luck. Please help
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Freddyq
3 Posts
0
June 17th, 2020 10:00
Chatted with support. They said it is a bois issue that may not be compatible with a 3 year old computer. How in the world is this nearly 2k computer not compatible? HELp
r72019
8 Professor
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5.3K Posts
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June 17th, 2020 21:00
When you say uninstalled with DDU, did you remember to remove both the Nvidia AND Amd drivers?
Freddyq
3 Posts
0
June 22nd, 2020 05:00
Yes. Dell support said that the video card is not supported by the computer.