Area-51 R4, AWCC, OC option

I may be wrong here, but from I heard from other users the OC control of AWCC only works if you have a -k cpu.  do you have a -k cpu or -x?

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@Basher-Peter wrote:

 

Any ideas or clues to what I am missing please?  Thanks, Peter

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Alien FX is for setting the RGB on a supported keyboard, monitor, mouse, etc.  Do you have any connected supported Alienware peripherals that you are trying to sync with your desktop? 

The OC control program is a separate add on program.  It doesn't show in AWCC unless you install it, after installing AWCC.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Or searching for "Alienware OC Controls Application" under drivers and support for the A51R4

Yes I should have mentioned that, I'm running a Intel Core i9-7900X @ 3.30GHz, thanks Peter 

Thanks for pointing this out, I came to the conclusion I had posted bad info above:-( I will update it now!  I show a picture Control Centre when what I am trying to do is get the OC control menu to appear in my Command Centre - any ideas why this is missing?  Thanks again, Peter

Had a busy and frustrating couple of days with Command Centre and OC installs! Started with the different versions here https://www.dell.com/community/Alienware-Desktops/Desktop-AWCC-downloads/m-p/6022684. Each time I uninstalled the previously installed AWCC/OC versions, rebooted, then installed the next AWCC version followed by the OC install, results below.

Versions 4.8.23 AWCC & 5.0.1 AWCC (first Win 10 edition) installed fine with the classic Alienware “skin” see below. However, after running the OC install the OC option did not appear…

AWCC 5.1.24 followed by OC install changed the view to what I call a “Windows Store” look and feel see below. When starting it did show an “overclocking” button at the bottom (can't seen in the image), but it was greyed out with the donut of death over it, when I tried to select any menu item the program crashed!

AWCC 5.1.27, 5.2.0, 5.2.1, 5.2.17, 5.2.20, 5.2.24 (1/22/19), 5.2.24 (1/29/19), 5.2.29, 5.2.37, 5.2.52, 5.2.63 all installed followed by the OC install with the “Windows Store” look and feel. However, none of them even attempted to show an OC button – not happy!

I'm back with 5.0.1 as that at least allows me to record performance while investigating.

Main question – any ideas on how to get the OC option appearing (software does show as installed in the Programs and Features list)?

Follow-on question as I have not seen it, does anyone have AWCC successfully running with what I call the “Windows Store” look and feel?

Thanks, Peter

Thanks for the hint on the OC additional install I had been wondering about that - see next post.  Peter

Just to give this a nudge:-) does anyone with an Area-51 R4 have Alienware Command Centre working with the Over Clocking option showing?  Or, are people just using the BIOS Level 1 & Level 2 options?  If others have it working I probably raise a case with Dell to see what can be done, if I'm the only one given the age of my machine I probably give up!  Thanks in advance, Peter

Just going through the same pain - I'm guessing you didn't find a fix?