Unsolved
This post is more than 5 years old
1 Rookie
•
61 Posts
0
1130
December 23rd, 2019 20:00
Area 51 R5 Command Center and RAM speed issues
Hi all. So just got my A51 R5 and I use hwinfo and RST to monitor stuff. Was looking at RAM and got curious about the speeds being shown. (It was showing 1463) So I went in to Command Center and it showed my RAM running at 2943 which I thought was odd since my understanding was I has 2666 RAM. I had never gone to Command Center prior to this. So I then started clicking the overclock profiles to see if it would show what changes would be made. Somehow it applied overclock 1 so I tried to uncheck overclock 1 and couldn't so then I went to overclock 2 and was told to reboot. I rebooted, then RAM was showing 2800. I then rebooted into bios and set overclock back to factory defaults and then booted into windows.
Now my RAM shows 2400. I just want it back to the way it was before any changes were made and it was showing and running at 2943 or so. I have no idea what is going on other than Command Center sucks and is not clear at all on what is supposed to be done in there or how to undo and go back to defaults. Once I clicked on overclock 1, I was never able to uncheck it. Support assist sucks too.
Anyway, anyone know how I can get the RAM back to running the way it was or the way it's supposed to be?
I7-9800x, 32GB Ram (4x8), 512+2TB, 2080ti
Actually, it looks like I have 2933 RAM according to the sites official system configuration which shows this:
Part Number: J69DF
Description: DIMM,8GB,2933,1R8,8,DR4,NU,XMP
Quantity: 4
Update: I went back into bios and enabled XMP and then profile 2 and now my RAM shows 2934. However cpu-z lists the modules as quad channel 2400 and clocks at just under 800 each. I don't know what that's about.
I'm starting to wonder if I didn't get a returned item sold to me as new because I was told when buying it it was supposed to be the usual 2666 RAM. Instead I have the Hyper x 2933 which I'm happy about but still not sure if it's running right?
I feel like if I ever get this figured out I am going to Uninstaller all of Dells crap software. Looks like there is a bios update and a bunch of other updates available for my machine as well but at this point I'm scared to death they will mess something else up.
0 events found


Awhispersecho
1 Rookie
•
61 Posts
0
December 23rd, 2019 22:00
Yeah. Just updated my post. I did go in there and enabled XMP but it was actually profile 2 that allowed 2933. Profile 1 was limited to 2800. Command Center shows it clocked at 2934 but I'm still getting weird readings from Cpu-z and hwinfo though as mentioned in my update above. Tried to attach pics but they are apparently too big for here.
GTS81
2 Intern
•
2.2K Posts
1
December 23rd, 2019 22:00
@Awhispersecho :
Can you try to hit F2 while booting to enter into BIOS and see if you can apply the XMP RAM profiles there? There should be something like XMP1 profile that boosts your RAM to 2933MHz.