Aurora R10, AWCC, Windows 2004, issues?

Question

Hello and good day Dell Community,

I was just wondering and maybe it is good to ask before accepting any Windows 10 update. I have a fully functional AWCC (Alienware Command Center) with all the overclock tabs, AlienFX, thermal profiles etc. I would like to know if any of you have updated Windows 10 to the latest update version 2004? Is it safe and does not mess up the AWCC functions? I was able to delay the Windows update in my Aurora R10 since I am scared that after the update it might cause errors to the AWCC for incompatibility issues. Hopefully someone could share if they encounter any problems with the AWCC after any latest Windows 10 2004 update.

Thank you very much

Mary G · Answer

Windows updates come from Microsoft, not Dell. Any problems with updates will be posted on the Microsoft web site. You don't have a choice with Windows updates. You can delay them, but not forever.

https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004?ranMID=24542&ranEAID=je6NUbpObpQ&ranSiteID=je6NUbpObpQ-ymmqLWx3boJ5uNJ1K83ogw&epi=je6NUbpObpQ-ymmqLWx3boJ5uNJ1K83ogw&irgwc=1&OCID=AID2000142_aff_7593_1243925&tduid=%28ir__gbk9vn3gigkftkbgkk0sohzn132xikfiqfq3d0kz00%29%287593%29%281243925%29%28je6NUbpObpQ-ymmqLWx3boJ5uNJ1K83ogw%29%28%29&irclickid=_gbk9vn3gigkftkbgkk0sohzn132xikfiqfq3d0kz00

r72019 · Answer

With all the recent posts about this I'd be more worried about a dell bios update bricking awcc than a windows update.

icecoffee · Answer

on Build 2004 I have no overclocking options for Ram or CPU

sm56 · Answer

Use Ryzen Master

icecoffee · Answer

3700x I actually got a excuse from the support team saying this is planned to be fixed sometime in August 2020.

icecoffee · Answer

@sm56  We shouldn’t have to use RYZEN master though. This feature should just be working the OC Service uses a Ryzen Master driver.

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Aurora R10, AWCC, Windows 2004, issues?

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