4 Operator

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20.1K Posts

September 13th, 2020 07:00

Download the drivers and software for your model from Dell Support. 

6 Professor

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5.3K Posts

September 13th, 2020 08:00

What issues are you experiencing with AWCC? Won't load, isn't there, is missing tabs, lights won't change color, etc?

6 Posts

September 13th, 2020 13:00

Awcc is installed but when trying to open it dose not even try. You see command cente in the start menu. But when I click nothing opens. If dose open dose not still open for maybe one second. 

6 Professor

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5.3K Posts

September 13th, 2020 13:00

Try uninstalling it with Revo uninstaller, and then reinstalling the latest version of Alienware CC listed for your PC on Dell.com.  Do not use the windows store version.  Note that different alienware PCs use different versions of Alienware CC, and even the same PCs get updated versions of command center. 

6 Posts

September 13th, 2020 13:00

All drivers are installed. Most drivers are updated. It not the drivers.  It the (CC) command center. It was using a older version of windows 10. Was doing the same.

6 Posts

September 13th, 2020 15:00

I'm using the cc from dell.. yes it the updated  version. Any version still acts the same.  I used reto installer. It still acts the same. No change.

6 Posts

September 13th, 2020 16:00

Here is the version I'm using now..........awcc 5.2.91.0

6 Posts

September 14th, 2020 11:00

Is there file or program I’m missing. I think it something to with not having required programming of the command center to run.

6 Posts

September 16th, 2020 02:00

Did you install the OC app as well?

<ADMIN NOTE: Broken link has been removed from this post by Dell>

6 Professor

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5.3K Posts

September 16th, 2020 20:00

My only other thought is (since it was working fine before) to try running an older version of AWCC instead of the latest release. 

6 Professor

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5.3K Posts

September 16th, 2020 20:00

OC tab isn't required to load, it's an optional add on. 

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