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October 30th, 2022 06:00

Aurora R10, can’t access after updating bios

Hello, I updated my Aurora R10 using a bios update driver from the dell support site, the driver was released 12th of October 2022, and since then I have not been able to get back into my pc. After the updated had finished, the login screen says that my pin is no longer available because of security changes made, clicking set up pin does nothing either. When I access the recovery options and try to do a system restore, it asks me for the password to the user I use to log in but I had used a pin and the password to the Microsoft account doesn’t work on it.

8 Professor

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October 30th, 2022 07:00

You will need the password for the Microsoft account that was used to create the PIN. This is the reason why I always recommend creating a local administrator account as a backup account.

 

 

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