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1 Rookie

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11 Posts

2166

August 15th, 2020 08:00

Aurora R10, can't install windows with Alienware OS Recovery

Hi! I downloaded Alienware OS Recovery and install it to USB stick. When i boot from usb stick i choosed install, then i took advanced and removed all partition. Then i clicked on the partition and next, it installed everything and reboot. Alienware logo showed up and it says, prepare the device. After "getting ready" it rebooted, now its loading forever with alienware logo, i could see that the keyboard turned off. Whats happening? Nothing happens its just loading forever.

 

Regards Robin

1 Rookie

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11 Posts

August 17th, 2020 11:00

No solution?

6 Professor

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5.3K Posts

August 17th, 2020 17:00

There's many ways to go about reinstalling windows.  If it were me I would disconnect ever drive but the intended boot drive, wipe that drive and all the partitions, and boot from a win 10 bootable flash drive downloaded direct from Microsoft (free) to clean install the OS.

1 Rookie

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11 Posts

August 19th, 2020 10:00

Yeah i did it after this, i installed with dell os recovery tool and oboy.. that took time. After windows installation and getting devices ready it took 30min to boot up windows and prepare for some stuff and rebooted again, another 30min and im back to windows 10 and can use it. BUT, when i did updates and installed drivers etc and needed to reboot, it was slow AGAIN in 30min. So yeah i wiped the usb with microsoft windows 10 instead and install it, everything went really fast and could get to windows in like 10min. Im wondering what that could make the dells windows 10 os so bad? Thanks for help anyway! 

Regards Robin

6 Professor

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5.3K Posts

August 19th, 2020 11:00

The MS win10 download excludes the Dell bloatware, but includes the latest ms win 10 updates so the pc doesn't need to connect to the internet to update to latest win10 during install.

1 Message

August 3rd, 2021 21:00

I have the same issue.  Going to call Dell Support tomorrow and have someone come out to look at it.

 

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