I just purchased this computer today and it is sure the most expensive one I ever had. I have the exact same problem and tried with different keyboards and with different USB ports. I also uninstalled the keyboard drivers which automatically reinstalled upon restart, but nothing helped. Very frustrating.
I used to have issues with Mouse freezing up for a second or 2 at random times and then I disabled the Dell Datavault and have not had any mouse freezing issues since!
Yes, I got this resolved. After receiving no support from Dell at all, I returned this computer to the store and ever since, I keep big distance from any Del products!
HanzMeizer
1 Rookie
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64 Posts
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August 23rd, 2021 03:00
Am i the only person reporting this on a Aurora R10?
Vanadiel
6 Professor
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7.1K Posts
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August 23rd, 2021 09:00
I have not heard of this before. Which USB port is this keyboard plugged into?
SteMo987
2 Posts
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October 24th, 2021 23:00
I just purchased this computer today and it is sure the most expensive one I ever had. I have the exact same problem and tried with different keyboards and with different USB ports. I also uninstalled the keyboard drivers which automatically reinstalled upon restart, but nothing helped. Very frustrating.
sm56
2 Intern
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178 Posts
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October 25th, 2021 12:00
I used to have issues with Mouse freezing up for a second or 2 at random times and then I disabled the Dell Datavault and have not had any mouse freezing issues since!
kshamaly
1 Rookie
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1 Message
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January 30th, 2022 03:00
I have this issue as well. Did you ever get this resolved?
SteMo987
2 Posts
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January 30th, 2022 10:00
Yes, I got this resolved. After receiving no support from Dell at all, I returned this computer to the store and ever since, I keep big distance from any Del products!