6 Posts
0
2843
December 2nd, 2020 14:00
Aurora R10, no RAM detected after attempted upgrade
Setup:
Alienware Aurora R10 Ryzen Edition
Ryzen 7 3700X
RTX 2060 Super
2x8 GB 2933 MHz RAM
I just tried upgrading from 2x8 GB 2933 MHz of RAM to 4x16 GB 3200 MHz. When I had installed the new RAM, the speed was only 2133 MHz, even with XMP and OC 2 enabled in the BIOS. I then went into the BIOS myself and tried to custom overclock the RAM by manually setting the speed to 3000 MHz, leaving power consumption and timings all on auto. I then rebooted the system, and it has been giving me the two flashing lights on the Alien head logo indicating that no RAM was currently installed. I took out the coin cell battery to try and reset the BIOS settings, but now even with the old RAM installed it is still giving me the two flashes.
Any assistance (first to get rid of the two flashing lights so I can continue to use it, and then to enable the upgraded speeds) would be greatly appreciated.
Franco_Rey
6 Posts
0
December 2nd, 2020 14:00
Update: I managed to get it to reboot by resetting the CMOS, but now it is stuck on 2133 MHz with the new RAM. In the BIOS settings it is listed as 2133 MHz as well. For reference, they are G.SKILL Ripjaws V Series.
Doghouse Reilly
2 Intern
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396 Posts
1
December 2nd, 2020 14:00
And I bet their running at 1.20 volts...the G.Skill RAM is running at its SPD (serial presence detect) speed, which is the default speed (2133 MHz) and voltage for that RAM. Evidently, it is not communicating with the Dell motherboard regarding XMP frequency. G.Skill states on their website,"Rated XMP frequency & stability depends on MB & CPU capability".
That's not to say you absolutely can't get the speed up, it may be possible, but it's not going to be plug and play with that RAM. I'm sort of surprised it runs at all!
Ixquin
14 Posts
1
December 13th, 2020 16:00