Aurora R10, screen stay black after update

Question

i make a update on my r10 by alienware software but and i restart the computer the screen stay black so i press on power buton to force to shut off . now when i try to open i have a 2-1 sequence light on power button. screen now wont detect gpu and evrything pug in my usb work dont have any light come on. how i can fix that =/

crimsom · Answer

Hi @stou Support for Alienware Aurora Ryzen Edition​ R10, System diagnostic lights says 2,1 = System board failure. What update was being undertaken?

stou · Answer

i dont no i just make update from alienware app probably is a bios update

Vanadiel · Answer

I would try clearing the CMOS: CMOS Clear

Tesla1856 · Answer

@stou wrote:

i dont no i just make update from alienware app probably is a bios update

Try a CMOS reset and see if BIOS-Guard will kick-in and attempt rescue.

Also see:

https://www.dell.com/support/kbdoc/en-us/000132453/how-to-recover-the-bios-on-a-dell-computer-or-tablet

Alienware Desktops

Aurora R10, screen stay black after update

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