Aurora R10, the RAM stats looks weird in CPU-Z

Question

I ordered Ryzen 7 3700X + RTX 2080 Super + 16GB 2666MHz Ram +512GB SSD. Very excited that it just arrived this morning. I download CPU-Z and GPU-Z to check if I get the specs I ordered. Weird thing is the ram is for sure not what I ordered as can be seen from CPU-Z it's 2933MHz. I would be happy to accept it but the timing also looks bizarre. Can someone with 2666MHz or 2933MHz R10 help me confirm if this is the right RAM or should I contact them to get a replacement? I actually had a 32GB corsair 3200MHz ready for upgrade, but if this is the right 2933MHz RAM then I might just go with it and return the corsair cuz I dont think the performance gain going from 2933MHz to 3200MHz can justify the spend. Edit: Just found out another odd thing on the ram. The clocks on the timing table does not match the memory timings. Can someone kindly explain why this can happen? The timing on my ram is so terrible. Are all 2933MHz RAM for R10 this bad?

r72019 · Accepted Answer

Did you remember to f2 on startup and load one of the xmp profiles (#1 or #2) to get that profile to run? Otherwise the computer determines speed, timings from spd info.

myyyyy_ · Answer

What I posted in the CPU-Z screenshots are the stock Dell OEM RAM. I did not order 2933MHz and those timings are so weird! I have not tried my corsair yet as I may have to replace this one.

DELL-Chris M · Answer

Reply to the DELL-Cares private message with the private service tag number. This way we can look up the build and memory stick part numbers.

myyyyy_ · Answer

Tried it already. The thing is my order still shows as 'confirm' online not even 'shipped' yet. The CSR cannot locate the service tag I provided and asked me to wait...

DELL-Chris M · Answer

You paid for G59T6 16GB (2x8GB) =5H5PW 8GB Fury HyperX XMP DDR4, 2666MHz, 1Gx64, Unbuffered, 288 pin, Dual Rank, 1.25V, Non-ECC You were shipped J69DF 16GB (2x8GB) =J69DF 8GB Fury HyperX XMP DDR4, 2933MHz, 1Gx64, Unbuffered, 288 pin, Single Rank, 1.35V, Non-ECC   Perhaps we were out of the G59T6?

myyyyy_ · Answer

Thanks for the info. I searched myself on the community and it seems the J69DF as you mentioned is 1.35V not 1.25V as shown in the CPU-Z screenshot and the XMP profile. Also I have not figured out why the timing would differ between the XMP profile and the actual memory timing, which can also be confirmed by the screenshots I uploaded. Could it be some issue with motherboard and/or bios?

speedstep · Answer

It chose the XMP 2933 profile.

tRAS is 47 which matches. aka 19-19-19-47 1.2v

https://www.hyperxgaming.com/unitedstates/us/memory/fury-ddr4

CAS Latencies

12, 13, 15, 16, 17, 18, 19

Voltages

1.2V, 1.35V

https://www.intel.com/content/www/us/en/gaming/xmp-for-core-processors.html

8th Generation or newer Intel Core i7, and AMD Ryzen 4000 Seires
2933MHz
19-19-19-47 latency
1.2V
Auto-overclocking (no BIOS configuration required)

myyyyy_ · Answer

Thank you for your advice. I change the XMP to 'auto' in bios and managed to get the ram working at 2933mhz with 20-19-19-47 timing. Do you think it's worth to upgrade to 3200mhz cl16?

r72019 · Answer

If you can return the corsair RAM for a full refund, I'd probably go that route.  It's not going to be that noticeable of a difference.  Might as well take advantage of the free upgrade from 2666.  Especially now that the timings are tighter.

r72019 · Answer

The retail HyperX RAM has different XMP profiles from the Dell OEM HyperX RAM.

Alienware Desktops

Was this post helpful?