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June 20th, 2021 16:00

Aurora R10, three blinking yellow lights

I have seen it a bunch on these forms and reddit.  I have been trying multiple methods for at least four hours to fix this.

I have had my R10 for about a year.  3800X with 2080S.  Water cooled.  1 TB m2 SSD. Liquid cooled. 1000w power supply.  I got the basic RAM so I had been researching many months to upgrade it.  I got a kit I confirmed with many avenues (including this form and the R10 manual would work.  I installed it and it worked perfectly for three weeks or so.  I had it running at its intended 3200 mHz. I had the XMP enabled to OC2 in the BIOS.  I foolishly tried to enable manual XMP settings in the BIOS.  Worst mistake I have ever had.

I had the bright idea this morning to look at utilizing the infinity fabric feature. (I know now I was already using it).  I went in BIOS and changed the speed manually to 1600. Now the computer won't boot up. I just get the blinking yellow light twice and then once. I tried the following to reset the BIOS but not luck:

unplug the computer, remove all the ram from the system, with the computer unplugged, hold the power button for 30 seconds, then remove the CMOS battery for 10 seconds and put it back in. Leave the computer unplugged for 30 minutes. Then install original ram in the correct slots. Then plug in and power on.

I did get the computer to boot to BIOS after repeatedly restarting but then when I tried to change the memory OC to OC2 it shut down and I am back to square one.

I know manually changing the memory OC is what caused this.

If I continuously manually restart the computer 1 out of every 10 times it will boot, but then with I try to enable  OC1 or OC2 in the BIOS again the problem resumes on startup.

I have cleared CMOS and power and tried to boot.  I removed the CMOS battery and replaced.  I also cleared the CMOS settings via this method:

https://www.dell.com/support/manuals/en-uk/alienware-aurora-r10-desktop/alienware-aurora-ryzen-service-manual/clearing-cmos-settings?guid=guid-94341e81-58b7-48a3-9995-f7516b380aff

I pay for premium support, but I would rather not have to go through all of that.

Any one have any idea how I can just permanently fix this?  I am at my wit's end.

 

I am really just aggravated at how stupid I was to mess with anything.

I have been using ryzen master and ACC for overclocking but only a bit.

Any way I can get my machine back to running order? I have the premium support but I would rather avoid that route.

I have read a lot here about this error but most seems to be geared toward someone who can actually get in BIOS. I can't at this point as it won't start up.

8 Professor

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29.7K Points

June 20th, 2021 17:00

Try putting in the original memory so the configuration is back to stock, then do a CMOS reset like you have already done.

See if that makes it come alive again.

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June 20th, 2021 18:00

So right before you sent this I was in the middle of a third or fourth removal/replace of the motherboard battery and cycle.  I did that and completed it.  I left the new RAM @ 3200 in.  Computer booted and booted after a few restarts and applying the normal AWCC overclock profile I have been running.  Into BIOS at start up and XMP enabled.  AWCC shows RAM @ 3200.  CPU-Z shows DRAM @ 1596.8 MHz.....so I think that did it?  I did notice that the yellow 1 flash, 2 flash happened at boot before the alienware logo appeared on the screen every time.

8 Professor

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29.7K Points

June 21st, 2021 03:00

These systems are notorious for limited aftermarket support. That is likely why you get the yellow flashes still.

It might work for now, but it might fail to boot again in the future.

 

I am not sure what memory you ended up with putting in your machine, but there's a long thread on this board about ram compatibility for R10 machines: R10 memory thread 

It has a lot of part numbers in it and reports from other owners on what worked and what did not.

1 Rookie

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9 Posts

June 21st, 2021 04:00

Yes, I heard that. I scoured that thread before I bought and made sure to buy a specific model that people confirmed worked. I reset the CMOS battery and now have shut down/booted 5x and the flashing light is gone. Boots right up. RAM running at 3200. XMP enabled on BIOS.  Hopefully that solved it.

8 Professor

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29.7K Points

June 21st, 2021 04:00

Sounds like you got it figured out.

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