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April 21st, 2021 03:00

Aurora R11, IXTU, can't enable cpu and ram overclock

jannikm00_0-1618999448961.png

How can i fix this?

 

8 Wizard

 • 

47K Posts

April 21st, 2021 04:00


Uninstall all AWCC from Microsoft store, make sure the service is gone


Reinstall AWCC + Components


https://dl.dell.com/FOLDER06947463M/2/Alienware-Command-Center-Application_J4MMM_WIN_5.2.106.0_A00_01.EXE


(Check for updates repeatedly)
Retest


https://dl.dell.com/FOLDER06895804M/1/Alienware_Aurora_R11_1.0.4.exe

 

 

AWCC VERSION.png

 

 

 

 

So you have

AURORA R11 MOTHERBOARD LGA1200 N43JM

BIOS 1.04
Intel i5 10600k

You are not allowed to adjust the clock in bios.

The ram you have runs at 2400 on the XMP profile.

If you are expecting to control the cpu and run with all cores 4.8ghz you are barking up the wrong tree because turbo boost is marketing not guaranteed performance.

https://ark.intel.com/content/www/us/en/ark/products/199311/intel-core-i5-10600k-processor-12m-cache-up-to-4-80-ghz.html

The AWCC and the bios are integrated in such a way that the bios update may require a new version of the software.

Either way you are not allowed to adjust the voltage or frequency this is controlled by the SPD in the ram and XMP enabled in bios.

8 Wizard

 • 

47K Posts

April 21st, 2021 04:00

Remove all the AWCC Software

Reboot at least 3 times to repair the registry.

Then install this

https://dl.dell.com/FOLDER05890641M/1/ACCSmartInstaller_54PV1_1.1.19.1_WN32_A00.exe

Then reboot.

Then install this

https://dl.dell.com/FOLDER05542089M/1/Alienware-OC-Controls_FPN9K_WIN64_1.2.34.1214_A00.EXE

Then reboot

Then install this

https://dl.dell.com/FOLDER06947463M/2/Alienware-Command-Center-Application_J4MMM_WIN_5.2.106.0_A00_01.EXE

Then reboot.

Then re test.

 

9 Posts

April 21st, 2021 03:00

Thanks for your help but i need help for the alienware command center because that doesnt work.

And i dont know why but i can overclock the ram to 2933 Mhz .

9 Posts

April 21st, 2021 03:00

Thanks but i already knew. The problem is not that i cant overclock because i can in bios. 

The issue is that i cant overclock in Alienware command Center.

9 Posts

April 21st, 2021 03:00

jannikm00_0-1619001281905.png

jannikm00_1-1619001308883.png

 

8 Wizard

 • 

47K Posts

April 21st, 2021 03:00

Bios is only 1 piece.

What exact cpu do you have  I5 or I7?

What exact Ram do you have?

Overclock is not on demand by the user.

All of the Items are REQUIRED.

What does the Mainboard TAB and ram TAB and RAM spd TAB for each stick say in CPU-Z ?

Mixing speed and rank and vendor is not supported.

 

 

8 Wizard

 • 

47K Posts

April 21st, 2021 03:00

XMP is enabled and disabled in bios.

Turbo Boost speed is controlled by the cpu based on how many cores are running and what load and temperature.

User doesn't get to choose speed its determined by the XMP profile in certified ram.

Installing DDR 4  4266 ram doesn't make it run that fast.

2666 or 2933 may be max depending on Intel or AMD cpu.  Some AMD do 3200.

JEDEC VS XMPJEDEC VS XMP

 

8 Wizard

 • 

47K Posts

April 21st, 2021 03:00

Ram
Four  slots
Maximum 128GB

Speed Limit based on XMP certified and CPU.
2666 MHz, i3/i5 CPU   with 3200MHz /4266MHz
2933 MHz, i7/i9 CPU    with 3200MHz /4266MHz

Validated Ram

C5N22 16GB DDR4, 3200MHz, 2Gx64, 2RX8, Unbuffered, 288 pin, Dual Rank, 1.2V, Non-ECC, Non-Encrypted, Adata AO2P32NCST2-BZ7SHD, Hynix HMA82GU6DJR8N-XN, Kingston KC5N22-HYD/KC5N22-MIE, Micron MTA16ATF2G64AZ-3G2J1, Samsung M378A2K43EB1-CWE

**************************************************

HX424C15FB2K2/16

16GB (8GB 1G x 64-Bit x 2 pcs.)

DDR4-2400 CL15 288-Pin DIMM

https://www.kingston.com/dataSheets/HX424C15FB2K2_16.pdf

That ram has no actual XMP setting for 2666 or 2933

TIMING PARAMETERS
JEDEC/PnP:

DDR4-2400 CL15-15-15 @1.2V
DDR4-2133 CL14-14-14 @1.2V
XMP Profile
DDR4-2400 CL15-15-15 @1.2V

**********************************************************************

 

9 Posts

April 21st, 2021 03:00

I have a Intel i5 10600kf and Hyperx HX424C15FB2K2 2400 mhz 2x8 gb Ram.

 

9 Posts

April 21st, 2021 03:00

jannikm00_0-1619002719994.png

 

9 Posts

April 21st, 2021 04:00

Ok but now how can i get awcc working again

9 Posts

April 21st, 2021 04:00

Thank you soo much

jannikm00_0-1619005554839.png

 

9 Posts

April 21st, 2021 04:00

I did not adjust the clock in bios i just saw that i can i reset my bios multiple times and the awcc still doesnt work.

1 Rookie

 • 

676 Posts

April 21st, 2021 07:00

I have found that on my new R11 i9-10900KF and the 3090 my machine runs and plays better with cpu and gpu overclock disabled and only the Ram2 enabled and running my game theme profile to High Performance and Thermal Performance is more adequate and the thermal temps are also perfect.

Cpu is usually running 4.8-4.9 and gpu is usually at a high 1950 MHz. Using msi afterburner on 100% Auto fans. Gpu stays within 70-75c. As I’m still testing this new unit this so far is working out quit well. 
glad you got it working properly.

9 Posts

April 21st, 2021 07:00

cpu and gpu overclock disabled and only the Ram enabled and running my game theme profile to High Performance and Thermal Performance is more adequate and the thermal temps are also perfect.

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