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4 Posts

1964

March 29th, 2021 04:00

Aurora R11, external speaker jack

hi all, 

I have a R11 Alienware desktop , pretty new (November 2020).

Sounds via BlueTooth key work perfectly. 

when I plug in my ""old'" Creative Pebble, the Jack seems not plugging properly, and there is huge statics noise only.

I tried them on my laptop and they work perfectly.

do I need any kind of jack converter to use them on Alienware? the jack of Creative is super standard stereo 3.5 jack

thanks

9 Legend

 • 

33.3K Posts

March 29th, 2021 05:00

The "Pebble" speakers, that I find, have a "TRRS" plug.  Most likely the jacks on the R11 are standard "TRS" jacks.  If the speakers I find are the right ones, you will need an adapter to convert the TRRS plug to standard TRS.

 

4 Posts

March 29th, 2021 06:00

the model is Pubble Creative 1.0, and they should have universal AUX plus USB for power.

my speakers have Trs (only 2 black bands in the jack ) 

do you mean I need a converter Trs to Trrs, because Alienware has TRRS only?

6 Professor

 • 

5.3K Posts

March 29th, 2021 07:00

Also, you need to check sound is  on the correct output device too.  Sometimes it may default to the monitor or a dock for example. 

6 Professor

 • 

5.3K Posts

March 29th, 2021 07:00

Did you plug it into the correct colored port, center green, #8, in photo?

Screenshot_20210329-070228_Drive.jpg

9 Legend

 • 

33.3K Posts

March 29th, 2021 11:00

"my speakers have Trs (only 2 black bands in the jack ) "

Then the model you have has the correct plug, no adapter is needed.

 

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