7 Posts
0
3310
August 17th, 2021 23:00
Aurora R12, BIOS update stuck in boot
Updated the BIOS last night, now it's been stuck trying to boot and failing. The little Alienware logo in the front is blinking yellow. I tried taking out the little battery to reset the related systems, no luck. I don't know how they managed to mess up up their own system with their own update, but I want this fixed! What kind of people do you have working for you that you break your own systems? Why did you release an update that did this?
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realsilverjunk
7 Posts
0
August 19th, 2021 10:00
Yeah I just noticed that was enabled, apparently it causes many soft bricks. I disabled it, as well as enabling the BIOS Auto-Recovery selection from the boot menu. Reset a few times, seems to be working for now. Completed the CMOS clearing procedure, full depowering, and RAM removal as well, before it booted normally. Thank you, hopefully there are no more boot issues.
realsilverjunk
7 Posts
0
August 18th, 2021 00:00
By some miracle I have it on, but no telling for how long. Won't be turning it off until this is resolved.
Vanadiel
8 Professor
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7.1K Posts
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29.7K Points
0
August 18th, 2021 03:00
Where did you get the BIOS from? Windows update, or DELL update?
realsilverjunk
7 Posts
0
August 19th, 2021 03:00
Dell update, from the support assist program I believe. Windows also updated at that time.
r72019
8 Professor
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5.3K Posts
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August 19th, 2021 09:00
Bios updates should never be run concurrently with updates from other programs, especially updates that require a restart.
I'd suggest you disable uefi capsule updates so that auto bios updates only come automatically though Dell, and then change settings for Dell from auto update to notify me when available.