This appears to be fixed with the new bios update that just came out, Version 1.1.10. At least my older card, a EVGA GeForce GTX TITAN X SC GAMING now works perfectly. Can see the proper start up screen and get to the bios settings.
This is a common issue, because it's a UEFI motherboard bios so it requires a UEFI video card with a UEFI video bios supported by the motherboard bios.
I am not sure what video bios is supported by the motherboard bios.
Once windows loads it is supported by the display driver under windows, so it will work under windows.
That's why you get video display output under Windows, and no display output under the BIOS menu. Or a white screen like you have.
It's hard to troubleshoot since I am not aware of any documentation on what UEFI video card models are supported by the motherboard BIOS.
Hi.me too. I got the same card, runs fine into windows. but white screen bios, I need to set the ram to xmp mode, the defalt is set to 2666. any solutions?
I dont have the r7 250, and cant test this for sure myself.
But my guess is that the R7 250 you bought doesnt have a dell compatible uefi vbios. I looked at the various r7 250 vbios's on techpowerup and its hit or miss with some having uefi support and others not. Though all the Dell R7 250 vBios's uploaded there do have uefi support.
If you are willing to take the risk with flashing a vbios yourself you can flash a Dell r7 250 vbios thats uefi compatible. There are a handful of these Dell vbios available on techpowerup:
My guess is that once you've given your R7 250 a valid Dell vBios, you'll have no more issues.
NOTE: you'll be flashing at your own risk. you'll want to backup your current vbios so you can reflash just in case you flash a bad vbios you'll want to be able to recover. Eg you'll also need another gpu/igpu you can use.
Edit:
I'd recommend using GPU-z to check your current gpu config before and after flashes
My r7-250 is already the 102 version bios.and Euif supported through Gupz. Still white screen bios
It's related to the (possibly non-standard) Display-Mode (resolution, etc.) being used to display the BIOS,
and the video-cards ability to display said mode over it's HDMI-port (or whatever port you are using). Have you tried all the different kinds of ports on video-card (and/or machine itself) ?
IIRC, in a similar thread, they ran 2 different cables from PC to monitor for a while (monitor auto-detects between them). I think a new BIOS eventually cleared it up.
Also sounds like it also might just be a used-flakey video-card.
jimmy7788
7 Posts
0
March 5th, 2022 17:00
updated: after the latest alienware bios update 02/07/2022 . now you can get into bios with older uefi video cards. tested with the r7-250
mfiscus
2 Posts
0
March 8th, 2022 16:00
This appears to be fixed with the new bios update that just came out, Version 1.1.10. At least my older card, a EVGA GeForce GTX TITAN X SC GAMING now works perfectly. Can see the proper start up screen and get to the bios settings.
nl252
9 Posts
0
March 12th, 2022 21:00
I can confirm that a GT710 with uefi vbios is now also working and can access the R12s bios.
r72019
6 Professor
•
5.3K Posts
0
September 17th, 2021 08:00
If you can get to windows DDU uninstall all GPU drivers in safe mode minimal.
r72019
6 Professor
•
5.3K Posts
0
September 17th, 2021 08:00
Are you able to boot into windows fine, but just can't see bios?
Or you can do anything?
HeliosMY
3 Posts
0
September 17th, 2021 08:00
Thanks for your reply.
I can boot into Windows and seems work well, just only Bios / Boot Menu can't see anything.
Vanadiel
6 Professor
•
7.1K Posts
0
September 17th, 2021 09:00
This is a common issue, because it's a UEFI motherboard bios so it requires a UEFI video card with a UEFI video bios supported by the motherboard bios.
I am not sure what video bios is supported by the motherboard bios.
Once windows loads it is supported by the display driver under windows, so it will work under windows.
That's why you get video display output under Windows, and no display output under the BIOS menu. Or a white screen like you have.
It's hard to troubleshoot since I am not aware of any documentation on what UEFI video card models are supported by the motherboard BIOS.
Jamekanmecrazy
2 Posts
0
December 27th, 2021 20:00
Any luck? I'm in the same boat and looking for a solution.
jimmy7788
7 Posts
0
January 8th, 2022 06:00
Hi.me too. I got the same card, runs fine into windows. but white screen bios, I need to set the ram to xmp mode, the defalt is set to 2666. any solutions?
jimmy7788
7 Posts
1
January 8th, 2022 06:00
did anyone solved the white screen issues?
jimmy7788
7 Posts
0
January 8th, 2022 06:00
the dell r7 250 is UEFI supported, I checked with GPUZ.
Vanadiel
6 Professor
•
7.1K Posts
0
January 8th, 2022 11:00
Secure boot needs to be disabled, for that you require bios access because it is turned on by default.
Unless you have the original factory video card that came with the system, it's a problem to get this card to work.
nl252
9 Posts
0
January 9th, 2022 13:00
I dont have the r7 250, and cant test this for sure myself.
But my guess is that the R7 250 you bought doesnt have a dell compatible uefi vbios. I looked at the various r7 250 vbios's on techpowerup and its hit or miss with some having uefi support and others not. Though all the Dell R7 250 vBios's uploaded there do have uefi support.
If you are willing to take the risk with flashing a vbios yourself you can flash a Dell r7 250 vbios thats uefi compatible. There are a handful of these Dell vbios available on techpowerup:
https://www.techpowerup.com/vgabios/?architecture=Uploads&manufacturer=Dell&model=R7+250&version=&interface=PCI-E&memType=&memSize=2048&since=
Here is a Dell vbios from that list that looks good (uefi YES, and broad mem chip support):
https://www.techpowerup.com/vgabios/181434/181434
To flash an AMD vbios you'll need to look into that yourself, but heres the recommended program:
https://www.techpowerup.com/download/ati-atiflash/
My guess is that once you've given your R7 250 a valid Dell vBios, you'll have no more issues.
NOTE: you'll be flashing at your own risk. you'll want to backup your current vbios so you can reflash just in case you flash a bad vbios you'll want to be able to recover. Eg you'll also need another gpu/igpu you can use.
Edit:
I'd recommend using GPU-z to check your current gpu config before and after flashes
https://www.techpowerup.com/gpuz/
jimmy7788
7 Posts
0
January 10th, 2022 13:00
My r7-250 is already the 102 version bios.and Euif supported through Gupz. Still white screen bios
Tesla1856
8 Wizard
•
17.4K Posts
0
January 10th, 2022 18:00
It's related to the (possibly non-standard) Display-Mode (resolution, etc.) being used to display the BIOS,
and the video-cards ability to display said mode over it's HDMI-port (or whatever port you are using). Have you tried all the different kinds of ports on video-card (and/or machine itself) ?
IIRC, in a similar thread, they ran 2 different cables from PC to monitor for a while (monitor auto-detects between them). I think a new BIOS eventually cleared it up.
Also sounds like it also might just be a used-flakey video-card.