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21 Posts

1747

October 7th, 2021 05:00

Aurora R12, crash events, 7023, 10110

Anyone seeing a system crash with Event 7023: The Gaming Services service terminated with the following error:
This operation returned because the timeout period expired.

Windows 10 Pro 21H1 19043.1237

R12, RTX 3090

21 Posts

October 7th, 2021 05:00

in fact....one cashes windows and reboots the OS, the other returns to the session.

21 Posts

October 7th, 2021 05:00

Periodically I am seeing the error event 10110 DriverFrameworks-UserMode: A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

The screen goes black, fans rev...and about 5 - 10 seconds later, the screen returns.  When I check the event log, I see that error.

R12 - Windows 10 Pro - 21H1 19043.1237

Moderator

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17.9K Posts

October 7th, 2021 05:00

Ltldev,

 

I see that the issue has been sent to our Level 3 engineers and they are reviewing.  We have no update as of right now.  Once there is an update we will post it on the forum thread.

 

 

21 Posts

October 7th, 2021 06:00

why were my issues consolidated? They are not related and occur independently.

21 Posts

October 7th, 2021 07:00

7023 was the error that occurred before the Critical one....

as for 10110, awaiting Dell's solution.

9 Legend

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47K Posts

October 7th, 2021 07:00

@Ltldev 

Please press the blue Accept as Solution button below if this post answers your question.

Event ID 7023 is logged when Windows starts
Symptoms. When you start a computer that is running Windows, Event ID 7023 is logged in the System log.

This is normal.

 


Cause. This issue occurs because the IP Helper service can't start when the
Network list service that it depends on isn't started yet.

****************************

Event ID 10110 (driver framework user mode) - A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices. Event ID 10111 (driver framework user mode) - The device SSD500 (location (unknown)) is offline due to a user-mode driver crash.

 

 

1 Message

January 9th, 2022 13:00

I've been having a similar issue(possibly the same) with my Arura R12 since I purchased it last year.

For me: my computer will crash and event viewer will show two critical errors. Both 10111 and 10110 are recorded at the time of the crash. 


I've worked with Dell tech support on multiple occasions to fix it. I even shipped my machine to have parts completely switched out and I am still getting the same issue. I would love to know if they ever give an update or a fix to this issue.

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