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15998
Aurora R12, not overclocked, crashing while gaming
Hello,
I just purchased a 11900KF, RTX 3090 Aurora R12. It is constantly crashing while gaming. I am not overclocking anything. Can anyone help?
1 Message
0
15998
Hello,
I just purchased a 11900KF, RTX 3090 Aurora R12. It is constantly crashing while gaming. I am not overclocking anything. Can anyone help?
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Z32ands30
6 Posts
1
April 18th, 2021 21:00
Go into bios, check into it and you'll see they shipped these overclocked enabled and level 1. Disable and see if it stops. Hope so, I'll try tomorrow. They shouldn't have shipped them enabled like that on a power hungry cpu.
r72019
6 Professor
6 Professor
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5.3K Posts
2
April 27th, 2021 20:00
When you do update the driver's I'd recommend doing a custom / clean install to fully wipe the old drivers.
Example, check the red box after selecting custom:
Z32ands30
6 Posts
1
April 18th, 2021 16:00
I'm having a clock watchdog timeout error on mine. I9 11900 3090 r12 also.
22GREEN
1 Rookie
1 Rookie
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229 Posts
0
April 18th, 2021 18:00
Its within 30 days I would contact Dell ASAP - a brand new R12 should not be giving you headaches already. Hope ya get it resolved quickly if you don't get many replies here.
imsowavybaby
2 Posts
2
April 18th, 2021 19:00
I think most of us are here because we are aware of that but would rather find a solution so we don't have to return the super expensive PC we waited 6+ weeks for. Lol
kaiai
7 Posts
0
April 26th, 2021 21:00
I went to bios, cannot find overclock entry. Did you fix the blue screen (CLOCK_WATCHDOG TIMEOUT) issue?
Thanks
Vanadiel
6 Professor
6 Professor
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6.1K Posts
0
April 27th, 2021 03:00
The settings are under performance options, see R12 Bios Manual
mako64
1 Rookie
1 Rookie
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676 Posts
0
April 27th, 2021 07:00
Check your page file. For example here’s an older video about it. I custom did mine at 32768 initial and maximum.
won’t hurt to try restart and test game. You can always set back to let windows decide.
https://youtu.be/K2RogbAbqY4
ghostmind
20 Posts
1
April 27th, 2021 09:00
Experiencing this issue as well. Disabled overclocking in the BIOS and it still happens. I've now disabled Speedstep and am hoping for the best.
It's a very odd error. Can go hours with no issue, and then one BSOD after another in a short period, regardless if I'm trying to launch or play a game, browsing in Chrome, or just idle on the desktop.
r72019
6 Professor
6 Professor
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5.3K Posts
0
April 27th, 2021 11:00
Are you seeing any critical errors in Reliability monitor?
Have you run Dell's built in diagnostics, F12 on boot?
mako64
1 Rookie
1 Rookie
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676 Posts
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April 27th, 2021 15:00
What’s Speedstep ? Please
r72019
6 Professor
6 Professor
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5.3K Posts
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April 27th, 2021 16:00
Just power management for the CPU, so it can idle and save power.
https://en.wikipedia.org/wiki/SpeedStep
Vanadiel
6 Professor
6 Professor
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6.1K Posts
1
April 27th, 2021 18:00
Another user was able to fix their issue with the help of DELL technical support.
While they had a Watchdog timeout error and that is different from a crash, they were able to get all their issues solved: R12 possible fix
It should be very easy to update to the latest Nvidia drivers directly from Nvidia.
If that does not fix the issue, you could try the bios update.
ghostmind
20 Posts
1
April 27th, 2021 18:00
Still crashing with both overclock and speedstep turned off in the BIOS.
Ran the R12 online tests (both quick and full) and everything passed. Will try the F12 boot tests, as well as steps recommended by Dell-Cares, as soon as possible.
ghostmind
20 Posts
0
April 27th, 2021 19:00
Sorry, I meant that I was getting the Watchdog_Timeout issue and not just a generic crash. I’ll update the NVIDIA drivers as soon as I am back at the PC. Fingers crossed this will resolve the issue!