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I switched the slots but I'm still getting the error. What's also weird is since I did the reset I am now seeing my CPU and RAM in AWCC. I haven't seen those since I bought the PC.
At this point I'm so frustrated with the lack of being able to upgrade I may just sell it and build my own.
I know it is not what you want to hear but the R13 only supports DDR5 memory up to, for some weird reason, 4400 MHz. DDR4 Memory for the board is actually faster.
In both cases Dell have locked the BIOS and provided no XMP profiles. I assume because that would cost them money employing someone to write the code needed.
The R13 is a dogs breakfast and Dell have already said they will not be fixing it. I guess sales over customer support is more important.
Yeah, I read everything on it now. I'm very disappointed in the lack of upgradeability on a $4500 computer. Pretty sure I'm selling it and never getting a Dell/Alienware again.
R13 does not support DDR4 memory modules, and in my opinion it is highly unlikely you will ever see XMP enabled since in my opinion this choice was made based on the design of the board and therefore it might not support any higher frequency than 4400 Mhz.