Little Update from my side:

I am stable for a week now. No crashes so far.

I've been playing almost every day, but didn't have long sessions (max 2h).

Games I played were Minecraft (with Raytracing Shaders), Anno, Cyberpunk, Train Sim World 2.

What did I do?

1. Support guy did a clean install of current RTX3080 drivers
2. set PC into High Power Mode via Alienware Command Center (main page bottom right corner)
3. disable fast boot in Windows settings
4. Have newest updates installed everywhere [Alienware Update, Windows Update, Drivers...]

That's all. Hope that helps at least some of you.

Before I did that I had 2 crashes in Minecraft and Train Sim World after short periods of time. Even after my changes I had a strange freeze while changing the resolution of a game, probably related to the graphics card. That was my last occurrence one week ago.

Quick update from me as well:

• Uninstalled Alienware Command Center;
• Uninstalled all drivers with DDU and then reinstalled them fresh from the Geforce website;
• I have not reinstalled Alienware Command Center;

System has been stable the whole week with no reboot/crashes. 

Forza 5 still freezes but I believe it's a software bug within the game, the system no longer reboots and I can successfully terminate the application via Task Manager. All other games run fine.

Ok, here is my final update.  After trying numerous things including things listed in this comment thread, the only thing that worked for me was running the computer in cleanboot state (i.e. all the dell preloaded software was turned off).  After running the system in this state for a week it was completely stable with multiple gaming sessions and even leaving one game running idle for over 24-hours.  I am 100% convinced the root cause of the forced reboot problem is related to one of the dell software packages and based on other user comments it is most likely with the Alienware Command Center, but I did not test removing just that one piece of software.

Since then I have uninstalled all the dell preloaded software and the system continues to be completely stable.  In conclusion, if you are experiencing forced reboots on the R13 system I recommend removing the Alienware Command Center software and see if that fixes the problem, I did for me and seems like a few others now.

Update:

According to the engineer team, a Rev BIOS will be released in 24 of December.

Is this Rev BIOS is particularly for fixing the "Random restart" problem on Alienware Aurora R13?

New BIOS arriving on December 24th for the R13. Make sure to check the official drivers page once in a while.

Drivers Page 

I have the same system (except for 1TB SSD) and have the exact same issue Event 1001, bugcheck. Do you have any updates to the issue? I've opened a case with support and I've done a restore and they installed all new drivers and I'm still seeing the same behavior.

I had this issue as well and Dell sent me some advice, and this fixed my issue completely.

Dell support had pinged me and advised me to go into the power management settings and turn the Link State Power Management off in the PCI Express settings in the advanced power option settings.  I am about to try running some games to see if what happens.  I have been sitting talking in discord and watching someone stream a game and have not had an issue since I changed it though. I changed it then rebooted and so far minus going into a game it's been stable. I will def update though on any info I get.

Aside from changing this setting I did not have to change anything else or uninstall and reinstall anything.

Hi all,

New aurora R13 arrived on Tuesday the 14th. NVIDIA GeForce RTX 3090. I had many random reboots (more than 20 in a week), so I contacted Dell support.

The C:\Windows\minidump folder contains the dmp files, which shows Video_TDR_Failure (nvlddmkm.sys) in Windows 11 PRO.

They uninstalled with DDU the Display Driver, and installed new one. Tried to change the power settings, and the registry as indicated, but it is still failing, losing the graphic signal, and same error is showed in the dump file.

They arranged for an in-situ support but they cannot find some parts for replacement (I guess they would try to replace the GPU).

I think this is a very expensive product to consider this behaviour acceptable, so I asked for a refund.

Very dissapointed.

Kind Regards.

@Gioshock 

Try stopping the NahimicService in Taskmanager/Services before starting Forza 5, it seems to cause issues. You can restart it when you are done playing.

Exactly! But completely uninstalling Alienware Command Cender also seems to do the trick.

Anyway, let's hope that BIOS Update fixes it for all of us, indepent if we changed this setting aleady or uninstalled the Command Center...

Fortunately I am still within my refund window. I hate to do it, but I'm thinking my R13 needs to be returned. I can't get an answer out of support about when the bios update will be released and if it will even address this problem. What a shame.

I was running Valorant for the first time. The machine reboots as the first match finishes.

As a temporary solution, BIOS 1.0.8 was released (12/30/2021) with ASPM Root Port disabled. The long term solution will be with the upcoming release of BIOS 1.0.10.