(i9 12900, RTX 3090) I have latest Bios and all drivers up to date.
when I was booting up my pc, some times the monitor was remaining black,
1. I tried to restart but…nothing. It was dead like it wasn’t connected to power supply.
I disconnected the cord of power from psu , reconnect, and it was normal again. It happened twice.
2. I really believe that 750w psu is not enough for 12900 and 3090.
3. PS sorry for my English
1. Some of the other Aurora's are ALSO having some strange (BIOS ?) problems with the Power-Switch. I think it has something to do with the (now mostly on-motherboard) MIO-Board circuit (controls LEDs, fans, and I suppose the Power-Switch).
2. Who knows. I'm building a similar system (but with a RTX-1080) and I went with a 1000w Power-Supply. But that's just how I roll. At max gaming event, I would rather my PS to only be running around 60% utilization.
HOWEVER, I don't think this would cause the problem you describe because at boot-up, the dedicated video-card is hardly using any power at all. It's barely engaged (there is hardly anything for it to do).
I really thank you for your answer. so do you suggest to wait for a new Bios version maybe? I don’t really like the idea to change the PSU in a brand new pc if it’s not really necessary
Having the same issue, R13 i9 12900 with the RTX 3080 Ti. Did you ever figure out the issue?
If I could isolate anything, I didn’t have issues until after I installed the Alienware Command Center and began messing with the lighting profiles (no other settings though e.g. Overclocking).
Also have a month old R13 Core i9 3090. I've set up multiple themes in AWCC with different color schemes and game links. So far, no boot or power issues. I have the 1000W PSU. Don't know if that is the issue or not. The only problem I've come across was because of operator error. I couldn't for the life of me figure out why my 38" curved monitor was not being recognized in AWCC. If I'd RTFM, I'd have known to connect the upstream USB cable to the PC. Did that and the monitor showed up right away.
Seems as though QC on this HW can be spotty. Keep on it and hope you get a resolution soon.
High end R13 users have been ripped off. A CPU that is instantly power throttled because they can not keep it cool enough, and heat sinks that came out of some other Dell warehouse.
It is a dog's breakfast. Completely unupgradable, and locked to make it so. No one, not even a Dell fan boy has stuck his head above the parapet and tried to explain why you would use DDR5 memory at the speed Dell have chosen to, and then locked out any other speed upgrades.
Dell need to stop advertising Alienware desktops as being upgradable, they are not and have not been for some time.
I have the same issue. sometimes the pc powerrs up and nothing on monitor. i have to hold button to reset. i have also had it where i had to unplug power line and replug for button to turn on.
im upset i was only offered 750w psu and they dont seem to want to sell me a 1000w.
if i could get a psu i could fix the cooling with a 240mm
first time alienware customer. they wont get me again.
I also have the same issue. My setup is i9 with 3090 as well. Do you also have an Alienware 34" curved monitor?
I found an excellent temporary workaround for this issue. When I shut down the PC, I turn off the monitor before the PC completely shuts down... Let me know if this helps. I also think this is a Bios or driver issue. Hopefully, they fix it soon!
Right. I remember updating something before (Windows or driver/software) and doing thermal repasting & re-padding of my 3090, then this happened. I just can't find it so I'm doing this workaround for a while. Maybe this is Alienware Command Center's doing? I'm guessing this issue is still happening with your R13? Has dell didn't give you any resolution or fix for this yet? I'm just tired of speaking with dell support...
Let me know guys if this workaround works for you as well. Thanks!
Tesla1856
8 Wizard
•
17.4K Posts
1
March 14th, 2022 12:00
1. Some of the other Aurora's are ALSO having some strange (BIOS ?) problems with the Power-Switch. I think it has something to do with the (now mostly on-motherboard) MIO-Board circuit (controls LEDs, fans, and I suppose the Power-Switch).
2. Who knows. I'm building a similar system (but with a RTX-1080) and I went with a 1000w Power-Supply. But that's just how I roll. At max gaming event, I would rather my PS to only be running around 60% utilization.
HOWEVER, I don't think this would cause the problem you describe because at boot-up, the dedicated video-card is hardly using any power at all. It's barely engaged (there is hardly anything for it to do).
3. Seems fine to me.
gn.pol
5 Posts
0
March 14th, 2022 12:00
I really thank you for your answer.
so do you suggest to wait for a new Bios version maybe? I don’t really like the idea to change the PSU in a brand new pc if it’s not really necessary
Apanfalone
1 Message
0
July 3rd, 2022 22:00
Having the same issue, R13 i9 12900 with the RTX 3080 Ti. Did you ever figure out the issue?
If I could isolate anything, I didn’t have issues until after I installed the Alienware Command Center and began messing with the lighting profiles (no other settings though e.g. Overclocking).
gn.pol
5 Posts
0
July 3rd, 2022 23:00
Hello, i never found a solution.
Unfortunately i just accept it when happens from time to time
AnClar
2 Intern
•
286 Posts
0
July 5th, 2022 14:00
Also have a month old R13 Core i9 3090. I've set up multiple themes in AWCC with different color schemes and game links. So far, no boot or power issues. I have the 1000W PSU. Don't know if that is the issue or not. The only problem I've come across was because of operator error. I couldn't for the life of me figure out why my 38" curved monitor was not being recognized in AWCC. If I'd RTFM, I'd have known to connect the upstream USB cable to the PC. Did that and the monitor showed up right away.
Seems as though QC on this HW can be spotty. Keep on it and hope you get a resolution soon.
Iain K Mackay
2 Intern
•
176 Posts
0
July 6th, 2022 05:00
You do not need to apologise for your English.
High end R13 users have been ripped off. A CPU that is instantly power throttled because they can not keep it cool enough, and heat sinks that came out of some other Dell warehouse.
It is a dog's breakfast. Completely unupgradable, and locked to make it so. No one, not even a Dell fan boy has stuck his head above the parapet and tried to explain why you would use DDR5 memory at the speed Dell have chosen to, and then locked out any other speed upgrades.
Dell need to stop advertising Alienware desktops as being upgradable, they are not and have not been for some time.
Jdogg91
3 Posts
0
July 10th, 2022 22:00
I have the same issue. sometimes the pc powerrs up and nothing on monitor. i have to hold button to reset. i have also had it where i had to unplug power line and replug for button to turn on.
im upset i was only offered 750w psu and they dont seem to want to sell me a 1000w.
if i could get a psu i could fix the cooling with a 240mm
first time alienware customer. they wont get me again.
Jaijairey
11 Posts
1
September 16th, 2022 13:00
I also have the same issue. My setup is i9 with 3090 as well. Do you also have an Alienware 34" curved monitor?
I found an excellent temporary workaround for this issue. When I shut down the PC, I turn off the monitor before the PC completely shuts down... Let me know if this helps. I also think this is a Bios or driver issue. Hopefully, they fix it soon!
gn.pol
5 Posts
0
September 16th, 2022 21:00
I have the 38” Alienware curved monitor.
i ll try it . If it’s a software glitch let’s hope they ll fix it soon
gn.pol
5 Posts
0
September 16th, 2022 23:00
Yes it still happens. At least once per week. Dell support just can’t give any solution
Jaijairey
11 Posts
0
September 16th, 2022 23:00
Right. I remember updating something before (Windows or driver/software) and doing thermal repasting & re-padding of my 3090, then this happened. I just can't find it so I'm doing this workaround for a while. Maybe this is Alienware Command Center's doing? I'm guessing this issue is still happening with your R13? Has dell didn't give you any resolution or fix for this yet? I'm just tired of speaking with dell support...
Let me know guys if this workaround works for you as well. Thanks!
You95
1 Message
0
January 16th, 2023 13:00
Is this still happening ? cz I am considering getting an R13 and after reading all the comments I am wondering if it's worth the price tag ?