2 Intern

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176 Posts

June 20th, 2022 05:00

The thermal throttling issues etc have been picked up on by You Tube creators looking for views and because they have access to test many PC's and there internals that mere mortals do not get. For gaming and every day use  the R13 copes kind of.

That being said the R13 is a let down after all Dell's fanfare they had listened before they designed it. The benchmark scores are the least of its problems. The BIOS is already locked to prevent a next generation CPU upgrade, the memory is locked at 4400 with no XMP profiles and it suffers from a poor cooling solution hence there fix to power throttle it straight out of the box. (they have already said this will not be fixed)

Anything breaks you also better hope it is in warranty and Dell are prepared to fix it. 


Like any Alienware PC, far removed from the fully upgradable PC, Dell love to market it as.

4 Operator

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2.4K Posts

June 20th, 2022 05:00

Like any Alienware PC, far removed from the fully upgradable PC, Dell love to market it as.

This is not true for all Alienware  . . .

(work-in-progress)

IMG_6248.JPG

2 Intern

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676 Posts

June 20th, 2022 15:00

Nice !!!

2 Intern

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47 Posts

June 22nd, 2022 16:00

I won't buy from then again. The r13 is basically trash

June 22nd, 2022 21:00

Yah its absolutely sad, thank you all for responding.  When it comes to exporting a video which is very CPU intensive, its sad to watch the usage start at 80% then go all the way down to below 10% and never really go above that ever again.  Also the CPU never goes above 4.4ghz even with Overclock set to 5.2. 

6 Professor

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7.1K Posts

June 23rd, 2022 04:00

No because Intel has provided language regarding actual performance that provides for OEM's to select different parameters to run the CPU under.

It was quoted as the official response from the Alienware Team on this subject matter, which was provided here: Solution 

 

If anything, in my opinion, Intel is to blame for this. but that is my personal opinion and does not reflect any "official" response.

 

6 Professor

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7.1K Posts

June 23rd, 2022 05:00

Fair enough. What I learned from my R10 experience is that these systems are made with a plug and play mentality in mind. Not for any future upgrades or high end performance.

 

I too was surprised to see the R13/R14 be advertised as highly upgradable when reality seems to be a little bit more complicated than that.

2 Intern

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176 Posts

June 23rd, 2022 05:00

I normally like your advice and valued opinion but on this occasion we must disagree. It is not Intels fault. The Intel specs were and to do state a temporary power throttling.

That does not buy you the right to deliberately design a PC that is instantly power throttled the moment it gets warm, not helped by a cooling solution that cant cope and a bizarre choice of memory.

This is down to Dell and they have history for it. 

The highest end board they offer supports 2 x SSD. Dell choose to use one of those slots with an uninspiring low end SSD. They leave the other one open but offer a 1TB of slow HD instead.

I have a high end R13, and yes its a good PC, but with a little more thought and a little more effort from Dell it could have been a whole lot better You do realise behind the front panel there is another metal panel in a machine desperately deprived of air, and with so many extra holes its metal case interior clearly means it was not designed specifically for the new Ailenware Dell claimed it was.

Your buying Dell now not Alienware, that brand died the moment Dell took over.

To blame intel for yet another Alienware PC that is a dogs breakfast is a bit rich.

You buy the top of the range R13 and 

You cant upgrade the CPU. The BIOS is locked as ever to the generation of CPU you buy.

You cant upgrade the memory because its bizarrely locked at 4400. I assume because the high end board was actually designed and built by the cheapest bidder.

The motherboard is designed purely to drive a high end GPU and little else. It breaks you better hope your in warranty and Dell can fix it, because the case cant support any other third party boards.

Far from the fully upgradable PC Dell love to advertise. But that is just my opinion.

 

                                                   

 

2 Intern

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436 Posts

June 23rd, 2022 11:00

The only way I was able to get to 5.20GHz is other software to "hack" my way to those speeds.  The most the system was able to do on its own was 4.8GHz, then throttled to 4.4GHz.  

6 Professor

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7.1K Posts

June 23rd, 2022 11:00

I think everyone was getting 3.20 to 5.20 Ghz Turbo.

The circled items are subject to interpretation. I call it marketing wording.

 

But I understand what you are getting at.

2 Intern

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436 Posts

June 23rd, 2022 11:00

No.  This is what Dell advertised:

000Dell.JPG

This is what we are given to believe, and yet we don't get it.  

2 Intern

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436 Posts

June 24th, 2022 10:00

Welp.  Done.  R13 is now missing a CPU/m.2ssd.  Even w/o tuning the new build, I am extremely happy.  I might buy a cpu when the new ones come out and see if it'll work or if the BIOS gets an update to support the 13th gen cpu.  Also, when the 12th gen get a good discount, I might stick something back in the R13.  

Awreplaced.jpg

4 Operator

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2.4K Posts

June 24th, 2022 11:00

Looks Great! Not sure what PSU you have or what cables are available, but that 3rd 8-pin connector on the graphics card being 'p0rk tailed' is less than optimal. Enjoy your rig!

2 Intern

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676 Posts

June 24th, 2022 13:00

I do have to agree for people like me that really don’t know much about gaming rigs I got into Alienware about 3 years ago R9 and R11 and as far as plug and play and gaming performance it does very well knock on wood. It took me awhile to figure out how to use AWCC fan control to the machines best ability…. And that manually offset while gaming and overclocking my cpu to 5.0ghz instead of using the AWCC settings. I only use the thermal and power balance when not playing My DCS sim game. 

23 Posts

June 24th, 2022 13:00

Well, on 2007 XPS was the high end from Dell. Aluminum case, very strong case. Next one, XPS 730 (quadcore CPU )and 730X (first i7 cpu). They made a X Clear side panel . Very nice computer and then starting with the first Area 51 (huge) and Aurora, both of them with Aluminum case. For me that I have 45 years old that time was the cuspid. Like the cars, new model are small than previous model, but more expensive, but cheap materials.

Well, because with Aurora r13 cant upgrade to next CPU generation, maybe they need to remember that for all XPS700 and XPS 710 customers, Dell made a motherboard upgrade program on 2007, that was free for XPS 700 and 710 models and pay like $250 for XPS 720 upgrade kit. So, it would be nice if Dell make same program for Aurora R13 to get next CPU generation or, update the BIOS for unlocked.

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XPS 700 owners to receive free nForce 680i motherboard upgrade

Dell this week began offering motherboard upgrades to owners of XPS 700 and 710 systems. XPS 700 and 710 owners that purchased their systems on or before June 30, 2007 qualify for the upgrade program.

The upgrade kit includes the motherboard from Dell’s latest XPS 720 system. Dell also includes the required front panel I/O assembly, cables, mechanical assemblies, resource CD, owner’s manual, XPS mouse pad and DTS audio upgrade in the kit.

The Dell XPS 720 motherboard features NVIDIA’s nForce 680i SLI MCP chipset. Dell supports NVIDIA SLI, MediaShield and Native Gigabit Ethernet technologies. The motherboard also supports NVIDIA’s Enhanced Performance Profiles, or EPP, memory specification. First Packet and DualNet technologies are not supported.

Dell XPS 700 owners qualify for a free-of-charge upgrade with optional free on-site installation service. XPS 700 owners also receive a discount on Intel’s Core 2 Extreme QX6700 processor from the Dell Electronics & Accessories store. The discount is good for 25% off the current pricing on the Dell Electronics & Accessories store. Dell currently sells the Core 2 Extreme QX6700 for $1,199 – twice as much as a similarly clocked Core 2 Quad Q6700.

Dell XPS 710 owners have the option to purchase the upgrade kit for $250 USD from Dell. On-site installation services are available for a fee, not to exceed $150 USD. XPS 710 owners do not qualify for the 25% Core 2 Extreme QX6700 discount.

 

Source:

https://www.psu.com/forums/threads/dell-offers-motherboard-upgrade-for-xps-systems.87193/

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