6 Professor

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7.1K Posts

January 25th, 2022 05:00

I suggest to contact dell-cares for warranty inquiries.

I would not wait to long as warranty is time sensitive.

 

Please do not post your private Service Tag in public. Click the blue DELL-Cares username. Their profile page will appear. On the right click, "Send this user a private message". They will need the private PC Service Tag to check your purchased warranty status, components, etc.

8 Wizard

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17.4K Posts

January 25th, 2022 12:00


@Iain K Mackay wrote:

1. Just went into the BIOS to ensure the Overclocking option was off as I see no reason to OC a high end machine.

2. As I selected Performance Options it hung and the mouse stopped working. I could do nothing with it and after an hour of looking up solutions gave up and used the power button to switch it off, which it did instantly and with a loud click.

 


1. Agreed. These machines are way-fast already (at stock speeds). I see no use to red-lining it and running it into the ground for an extra 5% performance.

2. Locking-up inside the UEFI-Boot-Environment or the BIOS Settings is NOT-GOOD. Likely bad AC-Power or a Hardware-Problem.

Are you running the latest BIOS? Only thing is, don't update BIOS if machine seems unstable (as you will likely brick-it/kill-it).

2 Intern

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676 Posts

January 27th, 2022 08:00

Totally agree that these Auroras do not need to be overclocked just set to High Performance when gaming. Intel Thermal Velocity boost automatically goes to 4.8-4.9 GHz. Just enable xpm2 in bios or Ram2 in AWCC. 

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