Aurora R14, Kingston Fury memory upgrade issue

You should have bought these, they are 100% compatible!!!

Memory compatibility is usually poor on these systems. The only memory to be guaranteed to work is the OEM memory. It also usually costs significantly more than similar or better aftermarket memory.

You can try a BIOS reset by removing and re seating the coin cell battery, to see if that makes a difference.

If that does not work than you will be out of luck with those memory modules.

You have to clear CMOS to delete the stored memory configuration.

I'll give it try.  What irritates me is that I actually looked up the compatible memory within the documentation that came with the system.  This memory is deemed "compatible".

Clearing CMOS didn't work.  What's worse, the literature told me that the factory memory runs at 3466 MHz but even that is wrong as it runs at only 2666 MHz   

Thanks to all who provided input.  I'm just going to return them.

2,666 Mhz is the default JDEC profile

3466 Mhz is the 3,600 Mhz XMP profile.

There is a BIOS setting to turn on XMP, which is required to enable the XMP profile. After that it will run at 3,466 Mhz.

Unfortunately, the XMP profile option is no longer available in the BIOS of the R14.

That is interesting...

Yes, it is interesting.  They shouldn't advertise 3466 if there is no way of obtaining that speed.  The ad, from my purchase, clearly stated "...32GB 3466MHz RAM,".  Even the Overclock drop down was also "greyed out" so you can't even change the speed, or voltage, manually.  I was hoping I was just missing or doing something wrong.  Instead, was very disappointed to find out I was misled.

I would put back the original module to see if the option  gets enabled.( if you have not tried).

You do not cite what part number you bought, but I doubt those are plug and play (renegade) xmp modules.

So that maybe the problem

You are missing something . . . Aurora R14 supports up to 3600 MHz XMP RAM. Your original RAM running @ 3466 MHz is an XMP profile, so XMP was enabled and working on your rig at some point. Of course, the RAM must be compatible with Dell's quirky system. There is only one 32GB RAM module listed on the Kingston web site as being compatible with the Aurora R14 . . . and it is not Renegade.

The original memory also ran at 2,666 Mhz and Overclocking was greyed out?

If it was you should perform a coin cell reset with the original memory in the system. It should run at 3,600 Mhz.

OP said the original memory was 3466 MHz and "The system ran fine"

And then the OPP said: "Clearing CMOS didn't work.  What's worse, the literature told me that the factory memory runs at 3466 MHz but even that is wrong as it runs at only 2666 MHz ."

That makes me wonder if it ever ran at 3,600 or not...

Definitely not Renegade.  I am book marking that page.  Thanks!