1 Rookie

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8 Posts

March 29th, 2022 18:00

No solution really???

8 Wizard

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17.4K Posts

March 29th, 2022 18:00


@TeflonSean wrote:

Same exact problem here. Any Ideas anyone?


On Alienwares, LED-lights staying on after actual Sleeping accomplished is a separate issue.

Not Sleeping (or immediately waking after manually putting to Sleep) is another. Which issue do you have?

My experience is ... best to shoot-for S3 Sleep Mode. That is all drives/fans stopped and if it wasn't for the slow-flashing or glowing power-light you would swear it was off. It will still wake for Scheduled Events, keyboard/mouse clicks, Ethernet Magic Packet, etc.

Intel Ready Mode is disable for mine, but I guess that doesn't apply to AMD systems.

Sleep can be tricky to setup and troubleshoot now-days. If you are looking for easy or quick-fix you should probably just live-with-it. Just Shut-Down proper before you go to bed at night.

 

1 Message

March 29th, 2022 18:00

Same exact problem here. Any Ideas anyone?

1 Rookie

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8 Posts

March 29th, 2022 18:00

After 2 hours with Dell Tech they came up with reinstalling Windows 11!!! Booooooo

8 Wizard

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17.4K Posts

March 29th, 2022 21:00


@bassinhuntin wrote:

No solution really???


Hey, you're back. I agree that "reinstalling Windows-11" is kinda lame suggestion for this problem.

But how is that your answer to MY post? I explained the 2 issues, and even gave yall some tips to start trouble-shooting.

No, there is no easy "Make Sleep Mode Work Properly" option-setting, sorry.

6 Professor

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7.1K Posts

October 30th, 2022 14:00

Open up an Administrator Prompt and type in the following 2 commands:

 

powercfg -lastwake
powercfg -waketimers

 

You can also open up event viewer and go to the system log, then do a search for Power-Troubleshooter under the source column.

1 Message

October 30th, 2022 14:00

Hello, Tesla1856. I am having sleep issues as well. The issue with mine is that my AMD R14 does not go to sleep at all. Keyboard, mouse, and monitor all turn-off but the pc remains on with fans and full RGB lights. 

I tried using cmd and event viewer to try and hunt down the anomaly but cant seem to track anything at all. 

I have updated the BIOS, all drivers, and even reinstalled the Alienware command center. I have done pretty much everything except reinstall windows... I would really like to avoid that if at all possible. Any ideas or leads to info that I may have slipped by me on my search for a solution? 

2 Intern

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210 Posts

October 31st, 2022 16:00

from a powershell or cmd (admin) windows try:   powercfg /energy

This will create a report " energy-report.html" that may help you with clues .

file can be found in the c:\users\ < name> folder

November 18th, 2022 06:00

A more comprehensive sleep report can be generated using the above cmd and entering:

powercfg.exe /SleepStudy

1 Message

February 17th, 2023 17:00

I'm having the same issue with my Aurora r15.  The system log logs the wake source as "unknown."

1 Message

March 25th, 2024 07:40

Aurora R14, same problem 

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