486

November 4th, 2020 05:00

Aurora R4, multiple issues below

Hi. So, I have a few issues to cover, and to keep from having to make more than one topic, I'm going to put it all in here. Here you go; read it and weep:

Issue 1: When I turn off my PC at night, it turns off Windows 10, then peripherals, then, after a small amount of time, the PC itself. But on occasion, everything BUT the PC goes off. The lights on the PC stay lit, the power button is still glowing, and the disk usage light marks constant disk usage. If I hold down the power button, it eventually goes off, but it's still weird.

Issue 2: So, I recently started a new save in the game Fallout 4, and, on occasion, when playing the game, the audio driver goes absolutely nuts. It keeps spamming that I've plugged in/unplugged a device into the audio jack, even though I haven't touched it. I eventually just unplugged my speakers, but it still was weirding out. The only way to fix the issue momentarily was turn on focus assist. It usually only does it in Fallout 4, though.

Issue 3: So I recently visited the diagnostics page for my Alienware Aurora R4, and I saw there have been a ton of driver releases fairly recently. Do I need any of them, and will they break my PC? I updated my BIOS in order to go to Windows 10, but that kinda broke my PC. I had to take it to the shop, where the dude did something with RAID and boot type, and that fixed it. I haven't really cared to toy with my PC since that fiasco. Heck, I paid $50 just to have a new GPU installed. (Which was a good thing; they had to grind a little off the back plate so the thing didn't collide with one of the many needless fans in the system.)

11 Legend

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47K Posts

November 5th, 2020 00:00

Issue 1:  Video TDR Crash possibly due to failing power supply.

Set power to high performance and sleep to 960 minutes instead of 20 minutes.

Turn hibernate off with admin command prompt

POWERCFG - H OFF

could also be dust bunnies are choking the power supply and heatsinks so it crashes.

 

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27.6K Posts

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145 Points

November 4th, 2020 23:00

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

November 5th, 2020 05:00

Ok, this might be the issue. I wouldn't think it would be a failing power supply, but I can see it being a clogged one. This PC is about 12 years old, and a lot of the parts(about 60-70%) are the ones supplied in the default Alienware build. I've only replaced the CPU cooler, GPU, and OS. I'll try cleaning it out. Also, the issue with the audio seemed to stop when I unplugged my speakers and plugged them in again.

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